Concierge
Listed on 2026-09-24
-
Customer Service/HelpDesk
Customer Service Rep
Job Description
Position:
Concierge - General Registration
Location:
MIAMI DADE
SHIFT: ALL, 7-3pm, 3pm-11pm, 11pm-7am
DAYS:
Weekdays Weekends
Description:
Seeking energetic, enthusiastic, and dynamic individuals with superior customer service skills for FULL-TIME and PART-TIME roles as Concierge in luxury communities. Successful candidate must easily be able to interact with residents and guests in a confident, courteous, and pleasant manner. Strong computer literacy and multitasking are essential. This position required attention to detail, reliability, thoroughness, and an "it's my pleasure" attitude.
The Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance, providing convenient amenities, and executing daily tasks in accordance with resident requests and within property operation guidelines and reports directly to the Head Concierge.
Responsibilities:
Daily duties include, but are not limited to answering and transferring telephone calls, handling requests from community residents, distributing mail, managing parking, commissioning handyman services, and taking requests for repairs.
Skills:
All candidates must pass a criminal background check.
Fair Housing Certification required. (If you do not have the certification, we offer a half price ($40), one hour, online certification program. The certification is recognized industry wide and does not expire.)
Candidates must have a positive, upbeat demeanor with outstanding customer service, communication and organizational skills.
Prior concierge experience is a plus.
Previous professional experience in an office environment preferred.
Must be outgoing, friendly, and dependable.
Required Uniform:
Men:
Solid Black Business Professional Suit, White Button Down Shirt, Solid Black Tie, and Solid Black Dress Shoes.
Women:
Solid Black Business Professional Suit (pants or skirt with matching suit jacket), White Button Down Shirt or Blouse, and Closed Toe Solid Black Dress Shoes.
Mandatory Overall Appearance:
* Clothing and hair should be neat, clean, and groomed.
* Hair color should appear natural in color.
* No visible tattoos
* No excessive piercings
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