Veterinary Emergency Service Head

Join to apply for the Veterinary Emergency Service Head role at Blue Pearl Pet Hospital
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Blue Pearl Pet Hospital in Sandy Springs, GA is seeking a full-time Emergency Service Head to join our collaborative and highly skilled team. In this role, you’ll work side by side with board‑certified specialists, as well as a talented group of ER clinicians and experienced veterinary technicians, many with over a decade of tenure. Together with hospital leadership, you’ll help deliver gold‑standard medicine in an environment built on teamwork, trust, and mutual support, while shaping the continued growth and success of our emergency service.

The services and specialties offered at our Atlanta locations include 24/7 emergency medicine, cardiology, critical care, dermatology and allergy treatment, diagnostic imaging and radiology, internal medicine, neurology/neurosurgery, oncology, radiation oncology, ophthalmology, radiation therapy, radioiodine I‑131 hyperthyroidism treatment, and surgery. We also offer several advanced diagnostic and therapeutic capabilities including an MRI, 16‑slice helical CT scanner, linear accelerator, fluoroscopy, gamma camera, I‑131 therapy, laparoscopic surgery, flexible and rigid endoscopy, and CO2 laser.

We also have a commercial diagnostic laboratory in‑house with a clinical pathologist present.

The ideal candidate will have a DVM from an accredited university and will have successfully completed an internship and/or have at least three years of ER experience. Previous leadership experience preferred!

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff. Oversee ER Clinician case management and provide guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
• Actively contribute to recruiting new Emergency Clinicians. Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
• Assist management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Atlanta is a great place to work and live! It is home to the Georgia Aquarium, Six Flags, the College Football Hall of Fame, Stone Mountain, Centennial Park, the Chattahoochee River, SEC football, several professional sports teams, and year‑round arts & music festivals. Georgia’s four seasons are perfect for the outdoor enthusiast — it is only a short day’s trip to the mountains or the coast!

• Health & Financial Wellbeing:
  Medical, dental, vision, and life insurance, fertility support, paid parental leave, and employer‑paid short‑ and long‑term disability. 401(k) retirement savings with up to 3.5% company match.
• Work‑Life Balance:
  Flexible scheduling options, generous paid time off, and dedicated programs to promote emotional and mental health.
• Regional Social Workers to support stress management, communication skills, and compassion fatigue.
• LYRA Health – 12 free confidential sessions for emotional and mental health care.
• Annual Clinician Stipend:
  Annual continuing education allowances, free CE sessions, and access to Blue…