Credit Collections Specialist

Our client located in the Sandy Springs area is seeking an experienced Credit and Collections Specialist to join their team on a contract-hire basis. The company has an excellent leadership team and a great hybrid schedule along with growth potential.

• Reviews AR reports and ERP system to prioritize and manage collection efforts.
• Contacts customers to resolve delinquent balances while maintaining positive and professional relationships.
• Assess accounts status and determine credit hold releases based on payment history and credit limits.
• Collaborate with internal teams to resolve customer account issues efficiently.
• Enter customer deductions into Salesforce for tracking and resolution.
• Self-driven; takes ownership of job duties and any related assigned tasks and completes them independently.

• Degree preferred but not necessary
• 3+ years related experience required
• Strong analytical and problem-solving skills
• Experience working within portal systems such as Coupa, Billtrust, or High Radius
• Ability to prioritize tasks with little management intervention
• Ability to function well in a fast-paced and sometimes high-pressure environment
• Proficient with Microsoft Excel using Vlookups and Pivot tables for customer reconciliations

• Proficient in Oracle or JD Edwards is highly prefered
• Exceptional communication and customer service skills
• Strong organizational skills and attention to detail