Front Desk Concierge (Part-Time ​/ Weekend

Houston, United States | Posted on 07/30/2026

Availability Requirement:
Weekends and Holidays Required

Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area.

This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction.

Weekend availability is required

Holiday availability is required

Greet residents, guests, and visitors in a professional and courteous manner

Maintain front desk operations and ensure a polished lobby presence

Deliver exceptional customer service and respond promptly to resident requests

Answer phones, take accurate messages, and communicate effectively

Log, track, and distribute resident packages accurately

Monitor lobby activity and surveillance systems to support property safety

Conduct routine property walks to ensure cleanliness and presentation standards

Interact professionally with vendors, contractors, and delivery personnel

Complete reports and perform other duties as assigned

Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail

Strong verbal and written communication skills

Excellent interpersonal and guest service abilities

Ability to remain composed and make sound decisions in a fast-paced environment

Organized, dependable, and detail-oriented

Professional appearance and grooming standards required

Ability to work independently while contributing to a team environment

Experience in luxury residential, hotel, or high-end customer service environments

Proven ability to deliver consistent, elevated service

Work in luxury residential environments

Supportive management and hospitality-focused culture

Opportunity for growth within a professional service organization

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.