Manager, Enterprise Automation

Job Description

The Manager of Enterprise Intelligent Automation will lead Enterprise Intelligent Automation (EIA) capability responsible for designing, implementing, and scaling AI-enabled automation solutions across the organization. This role oversees the development of automation strategies, governance, and delivery of intelligent solutions that improve operational efficiency, reduce manual processes, and enable data-driven decision-making. The Manager partners closely with business and technology leaders to identify automation opportunities and deliver scalable solutions using modern AI and automation platforms.

• Lead the Enterprise Intelligent Automation team responsible for strategizing, designing, developing, and supporting AI-enabled automation solutions across enterprise business functions, supporting internal operations and back-office processes.
• Define and execute the enterprise intelligent automation strategy to support internal business operations, including adoption of generative AI, robotic process automation (RPA), workflow automation, and decision automation platforms.
• Identify high-value automation opportunities across business processes and prioritize initiatives based on business impact, scalability, and return on investment.
• Design and oversee the development of intelligent automation solutions leveraging technologies such as OpenAI, Claude, Decision Process Maker platforms, UiPath, Python, and Microsoft Power Automate.
• Establish automation architecture, standards, and governance frameworks to ensure secure, scalable, and sustainable automation solutions.
• Lead the end-to-end automation lifecycle, including opportunity assessment, solution design, development, deployment, monitoring, and continuous optimization.
• Collaborate with business stakeholders, IT teams, and enterprise architects to integrate automation capabilities into enterprise platforms and operational workflows.
• Implement AI-enabled solutions, including intelligent agents, generative AI workflows, process automation, and decision-support systems.
• Collaborate with the Information Security team to develop and maintain governance for automation platforms, including security standards, compliance, usage policies, and best practices.
• Develop and maintain automation pipelines, reusable components, and automation frameworks to accelerate delivery.
• Monitor automation performance and develop metrics to track operational improvements such as cycle time reduction, error reduction, and productivity gains.
• Build and lead a high-performing automation team including automation engineers, solution developers, and analysts.
• Drive organizational adoption and culture around intelligent automation through training, enablement, and collaboration, promoting AI innovation and learning across the organization, including partnership with employee resource groups.
• Maintain awareness of emerging AI and automation technologies and evaluate new capabilities that enhance enterprise automation strategy.
• Perform other duties that support the overall objective of the position.

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field.
• Or, any combination of education and experience which would provide the required qualifications for the position.

• 7+ years of experience in information technology, software development, automation engineering, or enterprise application environments.
• 4+ years of experience leading automation, AI, or digital transformation initiatives.
• Hands‑on experience implementing intelligent automation solutions using platforms such as UiPath, Power Automate, Python, or similar automation technologies.
• Experience deploying generative AI or AI‑enabled solutions in enterprise environments preferred.

• Knowledge of:
  Intelligent automation platforms including RPA, workflow automation, and AI‑enabled decision systems. Generative AI technologies and large language models (LLMs), including OpenAI / ChatGPT, Claude, and Anthropic. Process automation tools including UiPath and Microsoft Power Automate. Software development and…