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Technical Support Technician – Escalations & Liaison
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-07-07
Listing for:
Gritter Francona
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Gritter Francona is seeking a Customer Service Technician to provide support for a contract with the Veterans Affairs. In this role, you will handle technical issues escalated by customers, acting as a liaison between various teams to ensure efficient resolution.
The ideal candidate will have a high school diploma or GED, experience in problem-solving, and the ability to work collaboratively in a high-pressure environment. Strong communication skills and the ability to utilize existing resources effectively are essential for success in this role.
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