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SaaS Support Engineer — AI-Driven, Path
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-07-16
Listing for:
LeverX Group
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
LeverX is seeking a Support Engineer to join a small, collaborative pod supporting a mature SaaS platform. You will investigate non-routine product behavior, communicate with customers via email and phone, and work hands-on with AI tooling in daily tasks.
Ideal candidates enjoy problem-solving, maintaining clear documentation, and growing into L2 Support Engineer or Support Team Lead roles while covering rotating shifts.
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