Application Analyst II

• 3+ years of experience in IT/Technology.
• 3+ years of experience in covering process flows in ERP systems such as Oracle, Salesforce, or other ERP systems.
• 2+ years of experience with SQL queries.
• 3+ years of demonstrated skill in the preparation and maintenance of documents, test cases, and Project Lifecycle experience is a must.
• 3+ experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.

Engage with global cross-functional business teams to initiate projects, analyze enhancement requests, and communicate with the development team. Work on Projects/Tasks that focus on Herbalife Business processes. Proficient in software development life cycles namely Waterfall and Agile and AIM Methodology. Understand business needs from the Business Requirement Documents and work towards proposed solutions. Responsible for setups and functional testing application software across production support, enhancements, and projects.

Meet service level agreements for production support response and resolution. Excellent interpersonal and facilitation skills. Follow documentation, software development methodology, version control, testing, and migration standards. Ability to create and present key requirements artifacts including but not limited to Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagrams, and Business Process Mapping Diagrams. Perform additional duties as assigned.

Experience working both independently and in a team-oriented, collaborative environment.

None

Skills: Exposure to the business process flows on any of the major ERP applications such as Oracle and Salesforce. Ability to write and execute SQL queries. Good analytical and conceptual thinking skills. Understanding of system architecture of Application and System Integration Processes. Hands-on software troubleshooting experience and ability to analyze software-related issues and products. Experience with change management tools and processes, including source code control, versioning, branching, defect tracking, and release management.

Coordinate migrations/implementation of changes between the different Application environments (i.e., Development, Test, and Production). Experience working in a Dev Ops Framework is preferred. Self-managing: well organized, with multi-tasking and time management skills; maintains attention to detail and works effectively in a fast-paced and rapidly changing multi-team environment.

Experience: 3+ years of experience in IT/Technology. 3+ years of experience in covering process flows in ERP systems such as Oracle, Salesforce, or other ERP systems. 2+ years of experience with SQL queries. 3+ years of demonstrated skill in preparation and maintenance of documents, test cases, Project Lifecycle experience is a must. 3+ years of experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.

Education: Bachelor’s degree or foreign equivalent in related field or equivalent experience.

Master’s degree in Business, Information Technology, or equivalent. Experience working on cross-functional teams, with team members inside and outside of IT, at different levels including up to Director level. Experience with international or multi-level marketing business. Ability to support multiple applications or modules and multiple business groups. Understanding of cloud applications is preferred. Customer focused with a pro-active and responsive approach.

Ability to effectively manage multiple, competing, high-priority projects with varying deadlines. Excellent oral and written communication skills. Strong interpersonal skills. Effective writing and diagramming skills. Clear English-speaking skills. Ability to interact effectively at all levels with sensitivity to cultural diversity.