Digital Account Manager

Digital Account Manager

We are seeking a passionate and tenacious marketer to serve as a Digital Account Manager.

• Lead the account team in executing comprehensive digital marketing strategies.
• Proactively manage client relationships, educating them on strategic approach and advocating for their success.
• Serve as a strong problem‑solver focused on results and quality control.
• Collaborate as a team player to deliver digital expertise and develop skills.
• Drive performance of campaigns through paid advertising, branding, email, social media, SEO and landing page optimisation.
• Manage multiple client accounts across industries, understanding business objectives, setting, and achieving KPI targets.

• Minimum two years of agency experience in a client‑facing role.
• Marketing degree or equivalent work experience.
• Proven performance managing lead generation funnels and digital advertising campaigns.
• Comprehensive knowledge of digital marketing best practices, landing page optimisation, email marketing, social media and digital ads.
• Advanced understanding of performance metrics including Google Analytics, Google Search Console, email marketing KPIs and social media analytics.
• Strong relationship‑building and customer‑service skills with the ability to set boundaries.
• Demonstrated history of excellent written and verbal executive communication.
• Highly dependable, organised individual with passion for digital marketing and teamwork.
• Strong leadership skills and ability to hold self and others accountable.

• Client growth and service expansion.
• Positive client feedback on experience, quality of work and results.
• Consistent, measurable results in client campaigns.
• Consistent achievement of deadlines and quality standards.
• Demonstration of KWSM Core Values.

This full‑time, salaried position is based in any KWSM office in California or Georgia. The role follows a 9/80 work schedule with every other Friday off and a hybrid model (3 days in‑office, 2 days remote).

Benefits include health insurance, 401(k), a 3‑week paid vacation, 11 paid holidays per year and many opportunities for internal promotion, mentoring and professional development.

Position is located in any KWSM office in California or Georgia (Orange County, San Diego, Atlanta).