Licensed Vocational Nurse – Front Entrance First Responder & Registration

Licensed Vocational Nurse – Front Entrance First Responder & Registration

Houston, United States |

From the moment patients arrive, they are guided with compassion,clarity, and clinical excellence at every stage of their journey.

Our teams work collaboratively to ensure timely access to care,seamless coordination, and ongoing support well beyond discharge.

With modern patient rooms, an in-house pharmacy, and hands-on executive leadership, our hospital is dedicated to delivering healthcare where dignity, precision, and people always come first.

• Specialist consults within record time.
• Advanced clinical care with exceptional patient services

Licensed Vocational Nurse – Front Entrance First Responder & Registration

This position is a shared rolebetween Emergency Services and Admitting/Patient Access and functions at the hospital’s main entrance as the first clinical and registration contact forarriving patients.

• Under Emergency Services, the LVN supports front‑endtriage by performing LVN‑scope assessments, identifying urgent/emergentconditions, initiating basic interventions, and rapidly notifying EDnursing and providers to support safe, timely care.
• Under Admitting/Patient Access, the LVNcompletes registration, verifies insurance, obtains required consents,collects point‑of‑service payments when appropriate, and ensures accuratedemographic and coverage data to support billing and throughput.

Position Summary

The Licensed Vocational Nurse –Front Entrance First Responder & Registration is stationed at the hospital’s main entrance and serves as the first clinical and administrativecontact for arriving patients, families, and EMS. This role combines LVN‑scopefirst response with accurate registration, insurance verification, and coordination of patient flow to support safe, efficient hospital operations.

Essential Job Functions

• Receive all walk‑in and EMS‑arriving patients at themain entrance, quickly determine whether they require immediate clinicalattention, and notify ED triage/charge nurse or rapid response per protocol.
• Perform LVN‑scope assessments as directed by RN orprovider (e.g., vital signs, pain assessment, brief history, observationof distress) and communicate findings promptly.
• Initiate LVN‑appropriate interventions according to hospital policy (e.g., basic comfort measures, assisting with positioning,preparing for IV/labs if in scope and ordered) while awaiting transfer to clinical care areas.
• Complete patient registration in the EHR for ED,observation, and outpatient encounters, including demographics, guarantor,emergency contacts, and visit reason, following patient access workflows.
• Verify insurance eligibility and benefits using established tools; document coverage, plan details, and authorizations as required and flag self‑pay or coverage concerns financial counseling.
• Collect co‑payments, deductibles, and other requiredpayments in accordance with hospital policies; issue receipts and followcash‑handling procedures.
• Present and obtain signatures on consent to treat,financial responsibility, HIPAA, and other required forms; ensure all required documentation is completed before or shortly after treatment,consistent with EMTALA and hospital policy.
• Generate and apply patient  and labels,verifying two patient identifiers and correct encounter for every visit tosupport patient safety and reduce mislabeling risk.
• Answer phones and in‑person inquiries at the frontdesk, provide directions and general information, and route clinical or operational calls to the appropriate department.
• Monitor the entrance and lobby for safety, infection‑prevention,and behavioral concerns; escrow to security, nursing leadership, oradministration per established chain of command.
• Document all clinical observations and LVN‑level care provided at the entrance in the medical record, following hospitaldocumentation standards and scope‑of‑practice guidelines.
• Participate in patient flow initiatives (e.g.,communication with bed control, ED charge, or house supervisor) to reducewait times and improve throughput from entrance to treatment area.

Key Competencies in Hospital…