Account Manager, Sales

HOW YOU’LL MAKE AN IMPACT

The Account Manager, Sales will report to the Sr. Director of Sales and play a key role in supporting and growing our wholesale business, specifically with department stores. This role is ideal for a highly analytical and motivated sales professional who is excited to help drive category growth. The Sales Manager will partner closely with cross-functional teams and retail buyers to support business strategy, identify growth opportunities, and ensure best-in-class execution of our brands.

This role offers strong exposure to senior leadership and major national retailers. 75% Account Management Lead, pursue, and deliver sales and profit goals for assigned accounts. Build strong relationships with retail partners by demonstrating a clear understanding of customer objectives, category dynamics, and the competitive landscape. Analyze customer business performance to identify and develop new business opportunities. Create and present short- and long-term strategies for account growth including market share expansion.

Manage and oversee the analysis of market trends, customer needs, and competitive activities to identify opportunities for growth in collaboration with Merchandising, Marketing, Operations, Distribution and Finance teams Make frequent visits to customer stores and competition to maintain intimate knowledge of product performance and offerings. Actively participate in cross-functional projects; be able to clearly communicate point of view while incorporating feedback from others Coordinate and execute co-op marketing initiatives in partnership with creative, in-store, and brand marketing teams to drive brand visibility and sales growth.

Provide leadership and strategy execution to sales team for specific accounts 25% Account Support Plan, project and manage product assortments for accounts. Monthly review of customer open-to-buy (OTB) plans and inventory levels to ensure healthy levels of stock. Monitor key performance indicators (KPIs) and generate comprehensive reports to track account health, identify trends, and provide recommendations. Implement process improvements to enhance operational efficiency within account management activities.

Provide data-driven insights by leveraging market research, sales data, and competitive intelligence to support growth strategies. Lead special projects / ad hoc analysis as required. Manage day-to-day account maintenance including order troubleshooting, operational follow-up, and chargeback research.

Must have: 4+ years of successful experience in domestic retail apparel Proven ability to influence others and build strong, productive partnerships; history of eliminating barriers to achieving goals by way of relationship building Demonstrated strong decision making, organization, negotiation, and problem-solving skills; not afraid to take calculated risks and offer point of view Proven ability to effectively communicate and present complex ideas and strategic initiatives to internal/external partners at all levels Demonstrated experience leading a team with a passion for developing others Strong analytical and retail math knowledge Preferred skills and experience:
Knowledge of retail fashion industry, children’s business and ecommerce Ability to negotiate, trouble shoot, and problem solve while maintaining positive customer relationships

Career Development:
Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways.

We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?