Sales Director

Company Overview About Us

Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

• Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.

• Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

• Reporting directly to the Chief Sales Officer, the Sales Director will be responsible for managing a direct field sales team. The candidate will manage recruiting, hiring, and training an expanding direct sales team. They will develop selling skills, pipeline management, win strategies, forecasting, and manage success metrics. Day-to-day activities will include sales call prep, activity prioritization, and auditing customer interactions.
• The ideal candidate will have a training and development bias. They enjoy leveraging their expertise to help reps succeed. The team consists of Strategic Account Managers and Account Executives. SAMs are utilizing an enterprise selling approach to named accounts. AEs are focused on transactional skills for a geographic territory. The ideal candidate will be adept at supporting and developing both sales motions and helping reps maximize their personal performance.

• Overall revenue performance of sales team
• Recruit and hire top shelf sales talent
• Monitor and verify onboarding activities
• Build and deliver ongoing training and skill development programs
• Train and manage efficiency with tech stack
• Develop and maintain pipeline development, pipeline management, and forecasting skills
• Analyze sales performance, interpret results, and develop individual recommendations to optimize performance
• Provide accurate and timely sales forecasts (weekly, monthly, quarterly)
• Communicate and present sales performance, pipeline, and forecasting analysis to leadership
• Generate ad hoc reporting for Marketing, Pricing, and Financial Planning

• Four (4) year degree in Business or related field
• Minimum of 5 years sales leadership experience with a direct sales team
• Experience with reps selling through a channel program
• Exceptional skills for sales training and pipeline development
• Exceptional communication skills, both written and verbal, with the ability to simplify complex concepts
• Exceptional group presentation skills - motivational style
• Excellent interpersonal skills with the ability to work independently and within a team environment
• Strong knowledge of Salesforce, Sales Loft, Deal Hub, Linked In Sales Navigator, Microsoft Office, etc.
• Experience in SaaS sales to the K12 market is highly preferred
• Ability to travel >25%

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone’s opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
• Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer