Administrative​/Cash Management Specialist

Overview

Clackamas County Bank

Administrative/Cash Management Specialist

The individual serving in this position will perform a wide range of back-office functions for the bank such as bookkeeping/accounting, on-line banking customer support calls, ACH origination, audit preparation, fraud monitoring and accounts payable. See below for a more extensive list. Many responsibilities listed are time sensitive and require close attention to detail. Some duties are assigned as primary responsibilities and others in a backup capacity.

• Technical Skills and Duties
• - Ten Key by touch
• - Online Banking customer support
• - Business online banking set up and processing
• - Incoming and outgoing wire processing
• - Import & balance in clearings
• - Process cash orders & shipments
• - ACH origination
• - Mobile deposit processing
• - Fixed assets
• - Prepaid accounts
• - Answering phone calls
• - Solid knowledge and experience using a personal computer, including word and excel and adobe
• - Operational knowledge and experience of a mobile device
• - Knowledge of how debits/credit entries work
• - Fed returns
• - Balance and Income statement knowledge
• - Bond portfolio management
• - 2644 reporting
• - Public Funds reporting
• - Cash Management
• - Build & run query reports
• - Accounts payable (Quick Books)
• - Call report accounting & filing

• Customer Contact Skills
• - Ability to communicate/assist customers in a pleasant tone and professional manner in person and over the phone with ATM and/or Online Banking issues.
• - Listen for opportunities to cross-sell

• Sales/Referrals
• - Offer bank services and refer business to the bank and volunteer at community events
• - Stay current on and support marketing efforts
• - Responsible for ensuring that individual calling goals are met

• Work Performance
• - Meet established attendance standards
• - Adhere to posted times for breaks and lunch so workflow is consistent
• - Utilize time in a productive way
• - Adhere to confidential policy guidelines
• - Adhere to operational procedures
• - Establish priorities
• - Cooperate when asked to help others
• - Be courteous to co-workers
• - Dress appropriately
• - Take initiative to ask for additional work

• Education and/or Experience
• Must have a high school diploma or general education degree (GED), or 3 (three) years related experience and/or training, or equivalent combination of education and experience.

• Internal Education
• Keep current on learning about bank services and products. Successfully complete all assigned reading material and required compliance training.

• Language Skills
• Have the ability to read and comprehend simple instructions, short correspondence and short memos. Have the ability to write simple correspondence and be able to effectively present information in one-on-one and small group situations to both customers and other employees of the organization.

• Mathematical Skills
• Have the ability to calculate and balance bank accounting data.

• Reasoning Ability
• Have the ability to follow written and oral instructions and be able to research situations and solve job-related problems.

• Physical Demands
• Be able to work in a moderately noisy environment with phones, computers and calculators. Occasionally be able to lift up to 25 pounds.

• Computer Skills
• Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letters or correspondence, set-up and maintain electronic folders/files; send/save attachments. Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables using Microsoft excel.
• Be able to use email for communication (internal and external) and access outside websites as well as interface with the bank's network.