Receptionist​/Customer Service Rep

We are seeking a positive and professional full-time Administrative Assistant to join our team in office. Everything Senior Insurance is an independent insurance agency primarily serving seniors with their Medicare health insurance needs. This role is essential for maintaining efficient office operations and providing exceptional customer service.

• Greet clients and provide a positive first impression of the organization.
• Manage incoming calls, emails and text messages.
• Provide customer service support by assisting clients with questions regarding their insurance coverage and claim issues.
• Perform administrative tasks such as scheduling appointments, emailing clients, scanning and others.
• Maintain organization with our clients files using our CRM.
• Utilize Google Suite for creating documents, spreadsheets, and more.
• Various other tasks as needed.

The ideal candidate will possess strong organizational skills, excellent communication skills, exceptional phone etiquette and the ability to complete tasks efficiently in a fast-paced environment.

• Experience in an administrative or receptionist role is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent phone etiquette and customer service skills are essential.
• Strong computer skills
• Proficient in Google Suite applications (Docs, Sheets, etc.)
• Ability to work independently as well as part of a team in a dynamic setting.
• Reliable transportation

This position is in-office Monday-Friday 9:00am-5:00pm. We offer PTO & Paid Holidays but do not offer health insurance at this time.