Product Manager

Overview

Role: Product Manager

Location: Hybrid

Reports To: Chief Experience Officer

The Product Manager role is responsible for creating, maintaining, and improving internal and external documentation, training materials, and educational resources that support employees, clients, and partners. This role ensures our teams are equipped with accurate, up-to-date information and that our clients can confidently navigate our platform and processes. This position requires strong communication skills, exceptional attention to detail, and the ability to translate complex concepts into clear, user-friendly content.

• Product Strategy & Discovery:
  Define and maintain product roadmap aligned with company goals and KPIs; conduct market research, competitive analysis, and user interviews to uncover opportunities; understand customer pain points and translate them into clear product requirements; use data to identify trends and make informed prioritization decisions.
• Product Development & Execution:
  Lead the creation of product specifications, user stories, acceptance criteria, and workflows; collaborate closely with engineering and design to deliver high-quality features on time; serve as the product owner for agile ceremonies including backlog grooming, sprint planning, and retrospectives; validate solutions through testing, feedback loops, and data analysis after release.
• Cross-Functional Collaboration:
  
  Partner with operations, sales, marketing, and customer success to ensure internal alignment and effective go-to-market execution; communicate roadmap plans, development progress, and release updates to stakeholders; work with compliance to ensure product features adhere to regulatory and industry requirements.
• Measurement & Optimization:
  Define success metrics and evaluate product performance post-launch; drive iterative improvements based on data, feedback, and evolving business needs; identify technical or operational gaps and propose long-term, scalable solutions; work with the Chief Experience Officer to define the Product Management team and ultimately be responsible for the hiring and day-to-day management of the team.

• 3+ years of product management experience in SaaS, fintech, HR tech, or a related field.
• Strong communication and documentation skills, with the ability to simplify complex concepts.
• Experience working cross-functionally with engineering and design teams.
• Proficiency with product management tools (e.g., Jira, Figma, Productboard, Notion).
• Ability to analyze data and draw insights; familiarity with tools like Looker, Tableau, or SQL is a plus.
• Demonstrated experience delivering customer-facing products from concept to release.

• Experience in retirement, financial services, payroll, HRIS, or compliance-heavy industries.
• Understanding of user-centered design principles and usability testing.
• Background in agile development methodologies.
• Experience working in fast-paced, high-growth startup environments.

Job Type: Full-time

Location: United States

At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth.

If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.

• A standout 401(k) plan.
• Generous stock options—share in our growth and success.
• Flexible work environment—choose where you’re most productive.
• Excellent benefits, including medical, dental, and vision.
• Flexible hours—because great work doesn’t always happen 9–5.
• Plnenty of PTO—we value work-life balance.
• A fully stocked kitchen when you’re in the office.

We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.

Equality statement code removed.