Senior Revenue Operations Manager

Direct message the job poster from Anew Recruit

Location: United States

About the Company

We are a growth-oriented organization that partners closely with B2B software businesses operating in specialized markets. Our focus is on building scalable, efficient go-to-market engines that enable long-term, sustainable growth. We value ownership, adaptability, and collaboration, and we believe the strongest outcomes come from teams that think strategically while executing with discipline.

Role Overview

The Senior Revenue Operations Manager will play a critical role in shaping and scaling our revenue operations function. This position is responsible for aligning Sales, Marketing, Customer Success, and Support through data‑driven insights, streamlined processes, and consistent systems governance.

You will own revenue analytics, reporting, forecasting support, and operational optimization across multiple business units using shared CRM and GTM tooling. This role blends strategic thinking with hands‑on execution and requires close partnership with senior functional leaders.

• Design, standardize, and maintain dashboards and performance reporting across Sales, Marketing, and Customer Success
• Analyze funnel performance, pipeline health, conversion trends, and customer economics (CAC, LTV, churn drivers)
• Provide actionable insights to leadership through recurring reporting, ad‑hoc analysis, and executive reviews
• Support forecasting processes, KPI frameworks, and revenue performance tracking

• Map, document, and optimize end‑to‑end GTM workflows across the customer lifecycle
• Improve inter‑team handoffs and operational consistency across revenue‑related functions
• Establish shared definitions, lifecycle stages, and reporting standards across business units

• Partner closely with systems and enablement teams to support CRM configuration, enhancements, and troubleshooting
• Own the revenue data layer, including dashboards, attribution models, lead scoring insights, and core revenue metrics
• Ensure data accuracy, integrity, and usability across reporting and analytics

• Act as a trusted operational partner to Sales, Marketing, and Customer Success leaders
• Lead monthly and quarterly business reviews focused on revenue performance and GTM efficiency
• Drive operational excellence across multiple teams operating within a shared systems environment

• Bachelor’s degree in Business, Marketing, Analytics, or a related field (preferred)
• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Analytics within B2B SaaS
• Strong experience with CRM platforms such as Hub Spot or Salesforce, including advanced reporting
• Hands‑on experience with sales engagement or conversation intelligence tools (e.g., Outreach, Sales Loft, Gong, Kixie)
• Advanced Excel skills for data transformation, modeling, and analysis
• Experience working with BI or visualization tools (2+ years preferred)
• Proven ability to optimize cross‑functional GTM processes spanning Sales, Marketing, and Customer Success
• Strong understanding of SaaS metrics, data models, and lifecycle mechanics
• Excellent communication skills with the ability to influence senior stakeholders
• Comfortable operating in a lean, fast‑moving environment with broad ownership

• Mid‑Senior level

• Full‑time

• Software Development