Sr. Director, Account Operations

## Sr. Director, Account Operations Apply remote type:
Remote locations:
Remote California:
Remote Washington:
Remote Vermont:
Remote Virgina:
Remote Utahtime type:
Full time posted on:
Posted 8 Days Agojob requisition :
R-100117
*
* Job Description:

****** Strategic Imperative:
** The Sr. Director, Account Operations
** is responsible for leading a centralized bid support and proposal function within Revenue Operations, ensuring high quality, timely, and consistent responses across all client requests and opportunities.

The role provides oversight and coordination for complex and high value opportunities, supporting deal strategy, aligning stakeholders, and ensuring proposals are positioned for success. It also drives standardization, efficiency, and broader account operations processes, including onboarding and transition into delivery, while applying strategic judgment to improve win rates and focus on the highest value opportunities.
**** Prodege:
**** A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!
**** Primary Objectives:
***** Bid and Proposal Oversight:
Oversee end-to-end bid and proposal support across all client requests, ensuring high quality, accurate, and timely responses across Agency, Brand, and Complex bids
* Feasibility and Input Alignment:
Ensure all bids and proposals are supported by accurate inputs and feasibility assessments, coordinating with relevant teams to validate approach and requirements
* Team Leadership and Coordination:
Lead and manage onshore and offshore teams, ensuring clear roles, strong coordination, and consistent performance across all groups
* Cross Functional Alignment and Deal Support:
Partner with Sales, Delivery, Operations, Product, and Technology teams to support opportunity development, align stakeholders, and contribute to deal strategy for complex and high value opportunities
* Process Standardization and Performance Optimization:
Drive standardization, efficiency, and automation across bid and proposal processes, while ensuring accurate tracking of bid and proposal activity in CRM systems and monitoring performance metrics, including win rates, to improve outcomes
**** Qualifications** -*
* * To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
***** Detailed

Job Duties:

****** Bid and Proposal Oversight
*** Oversee the daily flow of bids and proposal requests across Agency, Brand, and Complex teams, ensuring timely assignment, prioritization, and completion
* Review bid and proposal responses for quality, accuracy, and completeness, ensuring alignment with client requirements and internal standards
* Support proposal development beyond bids, ensuring consistency, quality, and alignment across all client-facing materials
* Act as an escalation point for complex, high priority, or non standard opportunities, providing guidance to ensure appropriate responses
** Feasibility and Input Alignment
*** Coordinate with Sales, Delivery, Operations, Product, and Technology teams to gather required inputs, clarify scope, and align on timelines for each opportunity
* Support teams in evaluating feasibility by validating sample availability, methodology, and operational requirements with relevant stakeholders
* Collaborate with cross functional global operations, technology, and product teams to develop and execute project plans, defining scope, schedule, deliverables, resources, and budget
** Team Leadership and Coordination
*** Lead and manage onshore and offshore bid support teams, ensuring clear roles, strong coordination, and consistent performance
* Monitor workload, turnaround times, and resource allocation across teams, adjusting priorities to meet business needs
* Provide ongoing coaching and feedback to team members to improve performance and maintain quality standards
* Partner with team leads to support hiring, onboarding, and training of new team members
** Cross Functional Alignment and Deal Support
*** Partner with teams cross functionally to support opportunity development and align stakeholders across the bid and proposal process
* Support deal strategy for complex and high value opportunities by providing guidance on…