Payer Relations Account Manager

Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. We have been recognized as the fastest-growing company in Utah for two years in a row as of October 2025. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike.

Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration and we’re looking for people who want to help shape what comes next.

If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you’ll keep reading.

• People-obsessed
• Relentlessly Improving
• Innovators
• Grateful

• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually

The Payer Account Manager is responsible for the end-to-end strategic management of assigned payer relationships. This role owns the full lifecycle of payer accounts, including contract strategy, negotiations and renegotiations, redirection initiatives, relationship management, contract tagging, and performance analysis.

The Account Manager serves as the primary point of contact for assigned payers, driving strategy through data analysis, cross-functional coordination, and proactive relationship development. This role ensures contracts are optimized for financial performance, operational alignment, and long-term market access, while supporting internal teams with accurate, timely contract resources and communication.

• Own the full contract strategy for assigned payer accounts, including new contracts, amendments, renewals, and renegotiations.
• Analyze payer performance and market conditions to inform contract positioning and negotiation strategy.
• Lead contract discussions and negotiations with payers in alignment with organizational objectives.
• Facilitate and manage the contract approval and signature process for assigned accounts.

• Serve as the primary relationship owner for assigned payers, maintaining strong, professional partnerships.
• Drive payer engagement strategies including redirection programs, site-of-care initiatives, and value-based opportunities.
• Represent organizational programs, processes, and strategic initiatives in payer-facing discussions.
• Identify opportunities to strengthen relationships and expand access or utilization.

• Collaborate with the Contract Implementation Specialist to ensure accurate contract term communication including fee schedule management.

• Conduct data analysis related to scheduling, drug rates, fee schedules, utilization, and reimbursement performance.
• Prepare impact assessments and reports to support leadership decision-making.
• Assemble clear, digestible data and insights for internal leadership and payer-facing conversations.
• Analyze the financial impact of contract changes, renegotiations, and payer policy updates.

• Collaborate with Credentialing to ensure accurate payer applications for new, current, and legacy sites.
• Support provider and location documentation maintenance to meet compliance requirements.
• Manage updates related to demographics, recredentialing, and contract changes for assigned accounts.

• Develop and improve processes and procedures to increase efficiency and accuracy within payer account management.
• Track and report account activities, deliverables, and outcomes with accuracy and timeliness.

• Strong relationship management and negotiation skills.
• Advanced analytical ability with experience interpreting contract, fee schedule, and utilization data.
• Proficient in Excel for data…