Senior Business Support Officer x2

Job Details

• 1 x Full‑time, permanent
• 1 x 12‑month Fixed‑Term (secondment welcome)

Bristol City Council’s Housing & Landlord Services are currently recruiting a Business Support Officer to join our Disrepair team.

Reporting to the department head you will be responsible for day‑to‑day administration within the team as well as project‑led functions. An administration or customer service background is essential.

You will need to be a team player who is able to communicate effectively with colleagues across all departments.

This is a fast‑paced role, so you must be able to work under pressure and prioritise your tasks throughout the day.

Knowledge of repairs and workflow systems would be beneficial but is not essential; full training will be provided.

• Essential: administration or customer service background.
• Beneficial: experience with repairs and workflow systems.
• Required:
  
  GCSE Maths & English or equivalent, or proven experience that demonstrates ability in these areas.

At Bristol City Council, we go the extra mile for our people. We offer a fast‑moving and supportive work environment that gives you the chance to use your skills and develop new ones within a high‑profile organisation. For the majority of our roles, hybrid working arrangements are available, allowing teams to balance service need and individual choice—mixing home and office working.

Join us and you’ll receive an excellent rewards package, including flexible working, flexitime, membership of the Local Government Pension Scheme, and a generous annual leave allowance. You’ll also work in an environment that empowers you to make Bristol a better place and contribute to its future.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification. In cases of high application volumes, we may shortlist against desirable criteria alongside the essential ones, so please detail how you meet those in your application.

We request references for candidates that have been offered a job. If your application requires a Disclosure and Barring Service check, references will be requested once you are invited to interview.

• Permanent Council employees: this post will be a secondment.
• Employees on a fixed‑term contract: the secondment must not extend beyond the end of the fixed‑term period.
• Causal workers or employment agency members: this post will be a fixed‑term contract.

We are a Disability Confident employer and value recruiting and retaining disabled people. Applicants who consider themselves disabled and meet the essential criteria are guaranteed an interview. We will make reasonable adjustments throughout the interview process and provide continued workplace support.

Bristol City Council strives to have a workforce that reflects the communities it serves. We are committed to ensuring diversity in our hiring process and welcome, develop, and promote people from all sections of the community, particularly Black and racially minoritised, disabled, and female candidates who are under‑represented within this Service. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers but is used confidentially to ensure a fair process for all applicants.