Assistant Branch Manager

Benefits

• 12 paid holidays
• A positive atmosphere and co‑workers who truly care
• Benefits, perks, and discounts worth a double‑take
• Competitive compensation
• Enjoyable activities and wellness initiatives

Monday – Friday 8:45 a.m. – 5:45 p.m., as well as rotating Saturdays 9:00 a.m. – 2:00 p.m.

• Driven by a purpose
• High energy, passion, and enthusiasm for work and help others
• Capable of doing common things in an uncommon way
• Proactive and problem‑solving, thinking outside the box
• Empathetic and concerned for a member’s frustrations, partnering to resolve questions
• Relentless in delivering an exceptional member experience
• Comfortable in a financial environment with the aptitude to discuss and recommend financial products and solutions

• Opening new accounts and providing support and guidance with lending opportunities
• Educating on and proposing credit union products and services that meet members’ financial needs
• Accurately and efficiently processing members’ financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
• Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First" experience
• Consistently seeking opportunities to build branch business through member referrals, community involvement, and increasing members’ wallet share of Deseret First products and services

• High school degree or GED required
• Two years of banking related experience required; experience managing people is a plus
• A two‑year college degree or completion of a specialized course of study at a business or trade school is highly preferred

• Significant level of trust and diplomacy required, in addition to normal courtesy and tact; work involves extensive personal contact and may involve motivating or influencing others
• Courtesy, tact, and diplomacy are essential elements of the job
• Excellent communication skills to explain and sell products to members
• Understanding member needs and what services the Credit Union can offer to meet those needs
• Ability to make people feel comfortable in easy and hard situations
• Math skills to understand processes and decisions
• Ability to communicate products and services to members

• Microsoft Office Suite
• Ability to learn new software easily

• Office environment, moderate walking
• Position requires all duties to be performed at the physical work location
• Some travel for meetings

DOE.

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation or any other characteristic protected by law.