Patient Registration Representative

Location & Schedule

On‑Site:
Intermountain Alta View Hospital, Sandy, UT

Schedule:

Tuesday, Wednesday, Saturday & every other Friday: 9:00 AM – 7:30 PM

• Provide exceptional customer service and assist patients and families with the check‑in process, using multiple computer systems.
• Answer phones and quickly gather accurate patient information in a fast‑paced environment.
• Support timely access to care by minimizing registration delays and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co‑pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

• Exceptional customer service experience, strong communication and interpersonal skills.
• Strong composure and professionalism in a fast‑paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front‑desk work is a plus.
• High School Diploma or GED.
• Ability to pass background check, drug test, and meet vaccination requirements.

• Experience in healthcare administration and patient access.
• Exposure to revenue cycle, insurance processes, and hospital operations.
• Opportunity for growth within R1.
• A team environment focused on innovation, collaboration, and patient experience.
• Meaningful work supporting patients during urgent and emotional moments.

R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices, including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, are not based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity, marital status, or any other protected characteristic. The Company is dedicated to providing a workplace free from harassment based on any of these protected categories.

For this US‑based position, the base pay range is $16.00 – $21.10 per hour, determined by role, level, location, job‑related skills, experience, and relevant education or training.