Salesforce Manager

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Position Overview The Salesforce Manager is responsible for leading the strategy, administration, optimization, and ongoing development of the Salesforce ecosystem across the organization. This role partners closely with business stakeholders, engineering teams, and leadership to deliver scalable CRM solutions that improve operational efficiency, customer experience, and business performance. The ideal candidate combines strong technical Salesforce expertise with leadership, project management, and cross-functional collaboration skills.

How you'll make an impact:

Lead the administration, configuration, and optimization of the Salesforce platform across the organization

Manage and mentor Salesforce Administrators, Developers, and supporting technical resources

Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions

Drive CRM strategy, roadmap planning, and platform enhancements aligned with business objectives

Oversee integrations between Salesforce and internal or third-party systems

Ensure platform stability, security, data integrity, and compliance with best practices

Manage Salesforce releases, testing, deployment activities, and ongoing support processes

Identify opportunities for automation and process improvements to increase operational efficiency

Monitor platform performance and recommend improvements for scalability and user experience

Collaborate with cross-functional teams including Sales, Operations, Product, Marketing, and ITWhat you'll need to succeed:

Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)5+ years of Salesforce experience including administration, configuration, and platform management2+ years of leadership or people management experience

Strong understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilities

Experience managing Salesforce projects, enhancements, and integrations

Knowledge of Salesforce security, profiles, permission sets, workflows, flows, and reporting

Experience working in Agile environments and managing competing priorities

Strong communication, stakeholder management, and problem-solving skills

Ability to balance technical execution with business strategy and operational needs

What would make you stand out:

Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant Experience managing large-scale Salesforce environments with complex integrations

Exposure to Apex, Lightning Components, APIs, or custom Salesforce development

Experience with CPQ, Marketing Cloud, Experience Cloud, or other Salesforce products

Background in financial services, fintech, or highly regulated industries

Experience driving CRM transformation initiatives or enterprise-scale implementations

Strong analytical mindset with experience leveraging Salesforce reporting and dashboards for decision-making

Passion for process improvement, automation, and delivering exceptional user experiences

Why Join Us:

Generous paid time off Competitive medical, dental & vision coverage
401K with company match for USCompany-paid life insurance

Company-paid short-term and long-term disability

Access to mental health and wellness resources

Company-paid volunteer time to do good in your community

Legal coverage and other supplemental options

A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at  .California Residents, please review our California Consumer Privacy Act Notice at
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