Senior Core Systems Engineer

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at  option 1 or email  and every reasonable effort will be made to accommodate your needs in a timely manner.

The Core Systems Senior Engineer is a leader on a team of professionals responsible for the applications that directly support Mountain America’s Core Banking infrastructure. This includes assisting in day-to-day core banking systems operations, application support, automation development, monitoring, patch management, creating documentation, and incident response.

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

• Be quality driven in all decisions to provide for the best member and user experience.
• Lead availability and reliability efforts of MACU’s Core Applications
• Eliminate manual work from day-to-day operations through a strong desire and aptitude for system automation.
• Assist in troubleshooting and resolving system issues and outages.
• Proactively automate processes and tasks for MACU Core Applications using Power Shell, Batch and vendor FTP scripts.
• Proactively seek out input and feedback from Core Application users.
• Lead and coordinate efforts in diagnosing and resolving production issues with internal and vendor teams.
• Create and improve all documentation related to Core Applications including processes, how-to, etc.
• Perform application software upgrades for all components of the Core Application environment. This will include Linux/Unix, application, and hardware updates.
• Effectively plan and organize work by following the team’s Kanban methodology.
• Exercise independent judgement within defined practices and procedures to determine appropriate action.
• Continually look for ways to reduce and improve support incident tickets, problems and requested items.
• Develop, maintain and test disaster recovery and high availability plans for the Core Applications.
• Follow and help improve established Change Control processes.
• Provide mentoring opportunities to peer team members on the Core Operations team.
• Share On-Call duties. This includes 24-hour incident response, remediation and effective leadership/organization communications throughout any incident including documentation and root cause analysis.
• Perform other duties as assigned.

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• 6 years of experience with at least 3 of those years supporting and administering applications.
• Linux or UNIX experience required.
• Experience with Windows Server and Desktop
• 4+ years of experience with scripting (SQL, Bash, Power Shell, Python, etc.)
• Experience with automated workflows tools such as Azure Dev Ops and Service Now.
• Experience in core banking applications such as Symitar or Key Stone
• Experience with workload automation tools such as SMA Opcon.
• Experience with cloud services a plus (Azure preferred).

• Bachelor’s degree from an accredited institution in computer science, information systems, or related field. Education will be verified. OR four years combined education and experience in computer science.

Linux or AIX certifications preferred

Other relevant IT industry certifications strongly preferred

Has no supervisory/managerial responsibilities. Will provide coaching and/or mentoring to others on the team.

• Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
• Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.

• Ability to…