More jobs:
Five9 & Analytics Systems Administrator
Job in
Sandy, Salt Lake County, Utah, 84092, USA
Listed on 2026-07-24
Listing for:
Castlight Health
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
Business Intelligence
Job Description & How to Apply Below
Castlight Health seeks a skilled Contact Center Systems Administrator to own Five9 management, IVR design, outbound dialing, and analytics. You bridge raw telecom data with actionable insights by pulling metrics from Five9, Aceyus, and external sources into unified reporting systems.
You will design and optimize complex IVR flows, administer IVA platforms, manage campaigns, and maintain dashboards for leadership. A strong analytics mindset and experience with multi-source data are essential.
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