IT Support Specialist II

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Title IT Support Specialist II

Requisition Number S02430P

Position Category Staff

Campus Location Weber State University - Ogden, UT

Months per year 12

Pay Grade N27

FLSA Non-Exempt

A position supporting a designated academic area as part of the Integrated Technology Support Services ( ITSS ) team, providing timely support to faculty and staff technology in their offices, classrooms/labs, and conference rooms. This position will:

• Work with IT staff in the College of Health Professions in supporting faculty and staff technology. This may include setting up and refreshing images in classrooms and labs; installing specialized software, helping to coordinate the purchase and deployment of specialized equipment, and tracking equipment in the campus inventory system;
• Manage incoming work requests and coordinate faculty and staff support with other members of college IT staff. Complete college projects and tasks in offices, classrooms, and labs as assigned;
• Adhere strictly to all campus and college security standards and policies;
• Report to the ITSS team manager as an IT Division employee and attend team meetings and trainings as specified.

Required:

• Associate’s or equivalent combination of education and experience
• 2 years of experience troubleshooting technology with emphasis on 2 or more of the following technologies in a full time position:
  • Microsoft Active Directory or other user account management system
  • Development in system management software such as Microsoft Endpoint Configuration Manager Manager, JAMF , etc.
  • Security & Vulnerability Management
  • Microsoft and Apple Command Line Interfaces such as Power Shell, Terminal, etc.
  • AV Technologies
• Experience providing support for systems and software, such as Windows and Mac OS, Adobe Creative Cloud, Google Apps for Education, Microsoft Office Suite, etc.
• Experience imaging computers

Preferred:

• Familiarity with healthcare lab simulation equipment and software, including CAE , Gaumard, and Elevate Healthcare manikins, as well as Learning Space and other simulation management systems
• Experience evaluating and maintaining the security of computer stations
• Experience providing formal or informal training to peers and those outside of peer group
• Experience managing an assigned workload and coordinating resources for competing projects and tasks without requiring guidance from other parties
• Experience working with users to determine action plans
• Experience working on teams, possibly having led a project or coordinated work on projects
• Experience working in higher education

WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Job Open Date 07/21/2026

Review Date 07/31/2026

Open Until Filled Yes

If you are passionate about what you could offer and accomplish here at WSU , we would love to hear from you. The annual salary for this position starts at $46,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package
. Criminal background check required as a condition of employment.

Physical Activity of this position Ascending or…