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Major Incident Response Analyst – IT Operations

Job in Sandy, Salt Lake County, Utah, 84092, USA
Listing for: Conduent
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Conduent is seeking a Major Incident Management Analyst to lead high-impact IT incidents from initiation through resolution. You will coordinate responses across teams, engage vendors, and drive root cause analyses to prevent recurrence.

This role emphasizes swift restoration of services, clear communication with executives, and detailed incident records. The ideal candidate has 2+ years in IT operations or ITSM, strong ITIL knowledge, and proven ability to manage multiple priorities under

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