Business Banking Market Manager

Summary

Business Banking Market Managers are trusted advisors within the communities in which they operate and are responsible for leading a team of Business Bankers to promote growth in core deposits, loans and noninterest income. Drive market growth through the acquisition of new client relationships and achieve assigned targets optimizing financial performance. Actively seek and deliver the right client introductions to the right team member(s) within the organization to achieve growth targets and execute successful sales initiatives.

Uses independent judgement and discretion to make sound financial decisions. Acts as a brand ambassador within the community and actively promotes the bank's solution-based services within the assigned territories.

Based on the needs of the individual branch the expectation is that approximately 75% of efforts be allocated towards outbound sales activities and deepening current client relationships to include: calling on prospect and client lead lists, setting and attending face to face meetings and building brand awareness within the surrounding markets by networking within the community.

• Create and execute business development strategies and actively support the execution of branch sales initiatives. Provide training/development/coaching to branch teams in an effort to effectively deliver on growth targets.
• Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.
• Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
• Ensure a satisfactory branch audit is met.
• Maintain safety and security for our clients and team members.

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Demonstrates high level of quality work, attendance and appearance.
• Adheres to all Company Policies & Procedures and Safety Regulations.
• Adheres to local, state and federal law.
• Understands and complies with all company rules and regulations.
• Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
• Additional duties as assigned as it relates to the position.

This position is responsible for branch operations and leading a team of Business Bankers.

• Bachelor’s degree (preferably in Business Administration) or equivalent experience.
• Minimum of 5 years’ work experience, which must be directly related to branch processes and functions.
• Excellent level of problem‑solving capabilities to establish potential alternatives and solutions to problems.
• Excellent communication skills both orally and in writing. Ability to work with all levels of management.
• Broad range of Bank and/or Savings Operational experience.
• Must be highly organized and capable of handling multiple tasks concurrently.
• Ability to redirect priorities based upon current workload.
• Excellent knowledge of consumer and business banking products.
• Experience with…