Regional Service Manager - West

Regional Service Manager This role is very critical to our extreme growth and the ideal candidate will be experienced and is familiar with the intricacies of a fast-paced environment, have a strong desire for growth and be a great communicator. The Regional Service Manager is responsible for managing the service operations and performance within a specific region and ensuring that the service standards and objectives are met.

The Regional Service Manager reports to the Director of Service and supervises the Technical Service Managers. The Regional Service Manager oversees the service activities, resources, and policies within the region and ensures that the dealer technicians and customers receive timely and quality service and support. The Regional Service Manager also evaluates and improves the service processes and procedures within the region and implements best practices and initiatives.

** Role and Responsibilities*
* ** Qualifications and Education Requirements
** At least 5 years of experience in service management, preferably in the heavy duty truck industry.

Strong knowledge of service operations, processes, and standards.

Excellent communication, presentation, and interpersonal skills.

Strategic thinking, problem-solving, and decision-making skills.

Ability to travel frequently and work under pressure.
** Preferred experience and skills
** Battle Motors leads the heavy-duty truck industry by employing top talent across all sectors, from engineering and sales to finance, truck assembly, material handling, welding, and service.
We are driving the transition to sustainable energy by manufacturing the most durable and performance-driven range of work-ready diesel, CNG (Compressed Natural Gas), and fully electric vehicles.
Our trucks are proudly designed and built in a state-of-the-art 325,000 sq. ft. facility in the heart of Ohio.
As an equal opportunity employer, Battle Motors offers a competitive salary and a generous benefits package designed to support employees in planning for and caring for themselves, their families, and their future.
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