Vet Tech Assistant & PCC

Veterinary Assistant & Patient Care Coordinator Helping Pets Receive the Answers They Need Overview

At Sage Veterinary Imaging, every patient has a story, every client deserves an exceptional experience, and every diagnostic image has the potential to change a pet's life.

As a Veterinary Assistant & Patient Care Coordinator
, you'll play a unique dual role that combines compassionate client service with hands‑on clinical support. You'll guide clients and referring veterinarians through the diagnostic imaging process while working alongside veterinarians, board‑certified radiologists, and some of North America's premier cross‑sectional imaging and neuroimaging specialists to help deliver exceptional patient care.

This is more than a front desk position—and more than a veterinary assistant role. It's an opportunity to become an integral part of a collaborative specialty team dedicated exclusively to advanced diagnostic imaging.

Full‑time and part‑time roles available.

Instead of balancing wellness visits, vaccine appointments, and walk‑ins, you'll become part of a specialty practice focused entirely on helping pets receive accurate diagnoses through advanced imaging.

At Sage Veterinary Imaging, you’ll:

• Be the first impression for clients and referring veterinarians seeking specialty care.
• Support advanced imaging procedures including MRI, CT, ultrasound, radiography, and nuclear medicine.
• Collaborate daily with experienced veterinarians, board‑certified radiologists, and some of North America's premier cross‑sectional imaging and neuroimaging specialists.
• Gain hands‑on clinical experience in a collaborative, supportive learning environment.
• Build a long‑term career with opportunities for professional growth and advancement.

• Welcome clients and create a positive, compassionate experience from arrival through discharge.
• Answer incoming calls, emails, and client inquiries professionally and promptly.
• Coordinate appointments and maintain an efficient daily schedule.
• Present treatment estimates and help clients understand the diagnostic imaging process.
• Obtain patient histories and coordinate communication with referring veterinary hospitals.
• Maintain accurate patient records across hospital systems.
• Process payments and coordinate patient admissions and discharges.
• Collaborate with the clinical team to ensure seamless communication throughout each patient's visit.

• Admit and discharge patients safely and efficiently.
• Obtain patient weights, vital signs, and basic patient information.
• Assist veterinarians and technicians during examinations and imaging procedures.
• Prepare patients and equipment for ultrasound and other imaging studies.
• Assist with patient restraint using Fear Free® and low‑stress handling techniques.
• Prepare laboratory samples for shipment.
• Support patient monitoring and recovery as directed by the clinical team.
• Help maintain accurate medical records and procedure documentation.

• Prepare treatment and imaging areas for daily operations.
• Clean, sanitize, and organize equipment and patient care areas.
• Maintain supplies and support inventory management.
• Assist with daily opening and closing procedures.
• Help maintain a safe, efficient, and welcoming hospital environment.
• Support additional operational and administrative tasks as needed.

• Enjoy helping both people and animals.
• Thrive in a fast‑paced, collaborative environment.
• Are highly organized and detail‑oriented.
• Communicate with empathy, professionalism, and confidence.
• Take pride in delivering an exceptional client experience.
• Want to build your knowledge of specialty veterinary medicine.
• Are eager to learn and grow within an advanced clinical environment.

• High school diploma or equivalent.
• Previous customer service experience.
• Strong organizational and communication skills.
• Professional demeanor with excellent interpersonal skills.
• Ability to multitask while maintaining attention to detail.
• Reliable attendance and a positive, team‑oriented attitude.
• Experience using scheduling,…