Quality Systems & Improvement Leader

Job Description

The Quality Systems & Improvement Leader is responsible for ensuring the effectiveness, compliance, and continuous improvement of the site Quality Management System (QMS). This role provides leadership and oversight of quality system processes, including electronic Device History Records (eDHR), and drives initiatives to enhance quality, compliance, and operational efficiency.

• Be the Guardian of Compliance:
  Ensure our site Quality Management System (QMS) stays ahead of the curve—maintaining full compliance with corporate standards, FDA regulations, ISO 13485, and industry best practices.
• Drive Performance Through Data:
  Monitor and analyze quality system performance using metrics, trend analysis, and internal audits.
• Lead Digital Transformation:
  Oversee the implementation of our site's eDHR (electronic Device History Record) program.
• Innovate & Improve:
  Spearhead quality system improvement initiatives by hunting down gaps, inefficiencies, and risks, then implementing smart, data‑driven solutions using structured methodologies like Lean, Six Sigma, and risk‑based.
• Be the Expert Voice:
  Serve as the go‑to subject matter expert (SME) during internal and external audits and regulatory inspections.
• Turn Findings into Wins:
  Lead and support remediation activities from audits, inspections, or compliance gaps. You'll develop and execute corrective action plans with thorough root cause analysis that prevents recurrence.
• Break Down Silos:
  Collaborate cross‑functionally with Manufacturing, Engineering, Supply Chain, IT, and Regulatory Affairs teams to ensure quality system processes are aligned and effective.
• Tell the Quality Story:
  Provide regular, insightful updates to leadership on quality system health, emerging risks, and improvement initiatives that matter.
• Make Data Visual:
  Create compelling data visualizations and dashboards that communicate trends clearly and drive meaningful action across the organization.
• Build & Develop Your Team:
  Supervise and mentor a team of 2+ quality associates by setting clear goals, providing hands‑on coaching, and fostering a culture of accountability, collaboration, and continuous improvement that extends beyond your immediate team.
• Be a Culture Champion:
  Promote and embed a culture of quality and continuous improvement throughout the entire plant—making quality everyone's responsibility.
• Ensure Safety Compliance:
  Maintain full compliance with all local, state, federal, and BD Safety regulations, policies, and procedures, including RCRA Hazardous waste regulations.
• Uphold Quality Standards:
  Consistently apply sound quality assurance principles and comply with all local BD quality policies, procedures, and practices.

• Requires a bachelor’s degree and a minimum of 2 years’ experience, or
• 6 years relevant experience

• 1 year of direct supervisory experience of technical professionals.
• Leadership and project management experience.
• Medical device or pharmaceutical experience.
• ASQ certified quality technician (CTQ) or ASQ QE certification.
• Continuous Improvement experience and Six Sigma Green Belt certification/training.
• Process validation, Design of Experiment (DOE), 21 CFR 820‑21/211 cGMP, ISO 13485‑9001 experience.
• Experience with Minitab, SAP, and Track Wise.

• Advanced communication skills.
• Analytical problem solving skills, technical writing skills, automated documentation systems and root cause analysis.
• Knowledge of applicable regulatory requirements.

We prioritize on‑site collaboration and require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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