Manager of Quality II - Sandy, UT; Onsite

Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them. Before the Internet of Things was a thing, we built M2M and IoT devices, adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies.

From radio frequency modems to gateways, cellular routers, networking devices, embedded system-on-modules (SOM) and single-board computers (SBCs), Digi's solutions have continually grown to serve an extensive breadth of applications across the IoT landscape. Today, our IoT offerings include sensor-based solutions, a sophisticated platform for remotely monitoring device deployments of any size, anywhere, as well as professional design, implementation and certification teams to help you carry out your vision, no matter how large or small.

Position

Digi International has an excellent opportunity for a Quality Assurance Manager II
. This position ensures quality assurance and compliance in design/development, production, logistics, installation and service. Facilitates quality improvement and customer satisfaction throughout the organization. Ensures application of quality standards to new, existing and legacy products. Serves as a key customer contact on quality issues. Background in electronic assembly and test is a must. Working knowledge of IPC-A-610, IPC-A-600, and IPC-J-STD-001. Establish, design and drive the implementation of supplier, including CM and ODM suppliers, product quality improvement by using incoming inspection, in process, test and in repair activities, to define product reliability issues and re-design opportunities to increase yields and lower overall RMA as a percent of shipment.

The role will use in process, test, incoming inspection, and repair activities to create quality analysis studies to define changes in production process, test, product design, manufacturing testing/build-process and service trouble-shooting methods. Be a member of project teams in assessing and improving product quality. Provide key quality reports and measurements of product quality. Interact with Customers, Service, Engineering, Manufacturing Operations, Procurement/Purchasing, Vendors, Contract Manufacturers and ODMs, and Repair Centers.

Participates and contributes to Quarterly Business Reviews (QBRs) with both customers and suppliers. Establish and maintain customer satisfaction improvement at the Executive level by working with functional areas to define KPI’s and metrics.

Location:
Sandy, UT (Hybrid)

What You Will Do

• Establishes and Maintains the Quality System
  :
  Documents and maintains a quality system that ensures action to prevent the occurrence of product nonconformity and minimizes risk to an acceptable level; identifies and records product quality problems; initiates, recommends or provides solutions through designated channels; verifies the implementation of solutions; controls further processing, delivery or installation of nonconforming product until the deficiency has been corrected.
• Implements and maintains RoHS, Reach Standards.
• Drives improvements of Digi products and services through corrective action system.
• Be able to develop and analyze AIAG PPAP documentation, typically level III.
• Maintains Supplier Confidence
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  Keeps acceptance rate, price, delivery and quality information confidential.
• Determines Quality Improvement Parameters
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  Identifies statistical methods for testing and trend of information relevant to the manufacturing process, final quality audits incoming materials and parts. Actively participates in design, manufacturing and system verification testing. Reviews quality standards, tolerances and engineering changes, evaluating changes for rework of parts and assemblies. Ensures correct & timely ECO in corporations & product configurations.
• Analyzes Data and Prepares Reports
  :
  Collects, analyzes and summarizes testing data from incoming, in process, final acceptance, quality audit testing and customer returns. Measures results by collecting, maintaining and…