Competition Analyst

The Competition Analyst is primarily responsible for proactively developing, delivering, and communicating timely and competitive case design strategies, illustrations, and competitive positioning to internal and external customers, with the goal of helping John Hancock “win the sale.” As a member of Competitive Services, this person works closely with members of Product Management, Marketing, and Sales & Distribution to ensure our products and illustrations are optimally positioned to drive more life and annuity sales.

• Proactive engagement with sales team on application pipeline, utilizing data to target specific competitive positions, with the goal of optimizing sales opportunities.
• Monitor inbox and phone queue for competitive illustration requests.
• Understand John Hancock application pipeline and sales trends and recommend actions to drive sales based on competitive opportunities.
• Stay updated on competitor actions and industry trends and provide commentary to management and Sales & Distribution.
• Monitor competitor actions and identify market trends and sales opportunities for product actions or product promotions.
• In‑person proactive illustration and case design support with internal sales desk.
• Review key competitor actions and provide feedback to sales teams.
• Create material for “Competition Corners” to position our products vs other carriers.
• Host periodic calls with Distribution team to provide latest insights for how to win competitive cases.
• Work with Product Management to ensure competition is represented accurately during product development process.
• Ongoing training and education with emphasis on case design expertise.

This role reports into the Product function and works very closely with Product Management, Marketing, and Sales & Distribution partners to ensure our products gain traction in the competitive independent marketing organization (IMO) space. You will help us win more business through your deep understanding of how our products can best be positioned against the competition.

• You obsess about customers, listen, engage, and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

• Reliable teammate who helps build and maintain a positive team culture.
• 3‑5 years’ experience in life and annuity product, competitive services, and/or sales.
• Excellent communication skills and proven success delivering effective life insurance and annuity product messages.
• A deep understanding of the IMO life and annuity marketplace and product design and mechanics.
• An understanding of John Hancock Life Insurance’s product mechanics and distribution strategy.
• Life and annuity product and case design expertise.
• High‑level critical‑thinking and problem‑resolution skills.
• Ability to interpret and understand any illustration, regardless of product line or carrier.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life, and AD&D insurance coverage, adoption/surrogacy assistance, wellness benefits, employee/family assistance plans, various retirement savings plans, a global share ownership plan with employer matching contributions, and financial education and counseling resources. Generous paid time off in the U.S. includes up to 11 paid holidays, three personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory…