Associate Director - MVP

The Road Home

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)

• One Floating Holiday Per Year
• Free Short Term & Long-Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!

The Associate Director plays a key leadership role in the administration and daily operations of the Resource Center, serving single adults each day. Reporting to the Resource Center Director, this position provides oversight of 24/7 shelter operations, ensuring the facility remains safe, welcoming, and responsive to the needs of guests and staff. The Associate Director supports program accountability, staffing coverage, and consistent implementation of operational policies and procedures.

This role oversees core shelter functions, including guest check-ins, bed management, mail access, property storage, security screening, and incident response. The Associate Director directly supervises shift supervisors, providing coaching, real-time feedback, training support, and guidance during critical incidents. In partnership with the Resource Center Director and Human Resources, this position helps identify training needs, supports staff development, and fosters a culture of collaboration, learning, and accountability.

The Associate Director supports the delivery of Housing Focused services and the integration of Trauma-Informed Care practices throughout shelter operations. This role also contributes to the agency's commitment to equity, anti-racism, and belonging by supporting inclusive practices that honor the dignity, safety, and diverse experiences of guests and staff. Working collaboratively across the agency, the Associate Director helps identify opportunities to improve shelter services, elevate guest and staff voices, and strengthen programming that supports pathways out of homelessness.

* This is an in-person position that requires travel between various resource centers and shelters.
* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

1

Full-Time

Medically Vulnerable People Program (MVP) 8955 S. 255 W, Sandy UT, 84070

MVP Shelter Director

Grade 12, Starting at $32.28/hour

Monday - Friday 9:00 am - 5:00 pm Flexible, with the ability to work on grave and one swing shift per month. FLSA Status Exempt

First/Mid Level Officials and Managers

• Oversee daily shelter operations to ensure safe, consistent, and effective services for single adults experiencing homelessness.

• Ensure core shelter functions, including guest check-ins, bed management, mail access, property storage, security screening, and incident response, are carried out according to agency policies and best practices.

• Support implementation of Housing Focused and Trauma-Informed Care principles across all shelter operations and service delivery.

• Collaborate with internal departments and community partners to coordinate services and strengthen pathways to housing and stability.

• Stay informed of federal, state, and local policy changes, emerging research, and best practices related to homeless services and shelter operations and support their integration into program practices.

• Assist in maintaining a clean, safe, and welcoming facility, and identify and communicate building, staffing, or operational needs to the…