Senior Software Engineer

Overview

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Software Engineer

The Software Engineer will help maintain and drive enhancements to our  platform. This position will design and build Visualforce pages, complex triggers and custom objects. The position is responsible for the solution design and development within  CRM and third party applications. You will work closely with internal members of the sales, marketing, service and operations organizations.

• Create applications to interface with Salesforce and
• Evaluate existing processes and determine potential Salesforce-enabled enhancements
• Identify opportunities for automation in Salesforce
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving requirements
• Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet corporate and department goals successfully
• Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
• Follow the company Code of Ethics and in Contact policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of in Contact.

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience
• 6+ years of experience in software development is required
• Proficient in at least 1 of Apex, Java (Spring Boot, Hibernate), .NET frameworks (C#, ASP.NET Core), or a similar modern language
• Experience with modern JavaScript front end development and frameworks is a strong plus
• Solid understanding of scripting languages such as Python, Bash, or Power Shell is a plus
• Experience working with RESTful APIs, web services, and databases (SQL Server, MySQL, or Oracle)
• Familiarity with version control tools like Git
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.