Business Office Director

Overview

Join our team at Vitality Living as a Business Office Director at our Lake Forest community. At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for residents, families, and team members. Everyone is encouraged to be themselves and celebrated for it. Bring your individuality and join us today.

The Business Office Director is a conscientious, positive, financial‑minded leader who balances multiple requests and deadlines while delivering results and maintaining high resident and team member satisfaction.

• Oversee resident billing activity such as receiving payments, billing ancillary services, posting payments to resident accounts, assessing late fees, monitoring annual rent increases, etc.
• Review and submit invoices to department managers for approval and enter into accounts payable system timely and accurately.
• Oversee workers comp claims, maintain team member personnel files, generate bi‑weekly payroll, manage community onboarding activities, etc.
• Assist with resident move‑ins and lease signings.
• Directly supervise the front desk staff.
• Participate in the weekend Leader on Duty rotation.
• Ensure deficiency‑free state surveys with regard to team member and resident files and more.

• Associates degree in business with 2-3 years’ experience in office administration preferably in a property management or senior living setting.
• Possess excellent organizational skills and multi‑tasking abilities, attention to detail, strong financial acumen, and solid problem resolution abilities.

• Medical, Dental, and Vision Insurance
• Generous PTO Plan
• Monthly and quarterly perfect attendance bonuses
• 401k

This is a full‑time salary exempt position.

Vitality Living is an equal opportunity employer where you can be you, be vibrant, and belong.