Inbound CSR and Service Dispatcher
Job in
Sanford, Seminole County, Florida, 32771, USA
Listed on 2026-06-02
Listing for:
Flotilla Partners
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
This role is ideal for someone who is reliable, organized, and comfortable managing a steady flow of calls while maintaining a high level of customer service.
What You'll Do
- Answer inbound customer calls in a professional and timely manner
- Schedule and coordinate service appointments accurately
- Assist customers with service inquiries, updates, and follow-ups
- Maintain and update customer information within CRM systems
- Support dispatch and service coordination as needed
- Ensure all calls are properly documented and classified
- Experience working in a CRM system and/or dispatch environment (HVAC or similar)
- Appointment setting, customer service, or sales experience
- Bilingual communication skills (a plus)
- Strong communication and organizational skills
- Competitive hourly pay
- Stable, full-time position
- Structured workflow and clear expectations
- Opportunity for growth within the company
- Supportive team environment
- Candidates who want consistency and stability
- Individuals who are dependable and punctual
- Customer service professionals who enjoy helping people and staying organized
- Candidates comfortable working in a fast-paced call environment
If you are reliable, organized, and ready to be part of a team that values consistency and performance-we want to hear from you.
Requirements
Non-Negotiables (Must Have)
- Reliable personal transportation (must have your own vehicle)
- Strong attendance and ability to consistently work scheduled shifts
- Professional communication skills
- Ability to work in a structured, performance-driven environment
Great Hourly Pay
Commissions based on Revenue Collected
Benefits and PTO after 90 Days
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