Public Safety Telecommunicator - Accepting Applications Starting September 1, 2026

Public Safety Telecommunicator - 911 Dispatcher

On September 1, 2026, the Seminole County Sheriff's Office will be accepting applications for the position of PUBLIC SAFETY TELECOMMUNICATOR - 911 DISPATCHER. Public Safety Telecommunicators are 911 Dispatchers who serve as a vital link between citizens in need and the first responders who provide assistance. Dispatchers perform technical work in a fast-paced setting, operating the enhanced 911 emergency communications system and the computer-aided dispatch system.

911 Dispatchers remain calm under pressure, communicate clearly, and gather critical information from individuals experiencing stressful or emergency situations. Ideal candidates possess strong multitasking and problem-solving skills, can quickly prioritize competing demands, and are comfortable utilizing multiple computer systems and communication tools simultaneously. Members of the Communications Division are team-oriented professionals who thrive in a fast-paced environment and understand the importance of accuracy, attention to detail, and exceptional customer service.

If you have a passion for serving your community, join us on September 12 at 100 Eslinger Way, Sanford, FL, for a 911 Dispatcher Recruitment Event from 10 AM - 1 PM. Meet with a recruiter, tour the Communications Center, and receive a pre-employment assessment.

Each applicant must complete a NOTARIZED Background Investigation Waiver. Failure to submit this document will disqualify your application. The waiver must be notarized and submitted with the application. A link to the form is provided in red above.

• Receives all incoming telephone calls for emergency law enforcement, fire, and rescue services for unincorporated Seminole County and designated cities and routes call to the proper authority, including processing Telecommunication Device for the Deaf (TDD) calls
• Receives incoming non-emergency calls and routes to the proper authority or provides the caller with the requested information
• Receives complaints over the telephone; secures appropriate information from the caller; refers the complaint via computer system to the dispatcher for processing
• Maintains communications with all law enforcement and other emergency units operating within the boundaries of Seminole County
• Monitors, receives, and broadcasts calls on multiple radio frequencies; dispatches required units according to established procedure
• Relays information and messages to field personnel as required;
  Responds to inquiries from field personnel as to vehicle license tags, driver's license information, vehicle registrations, warrants, names, criminal histories, and special services information such as wrecker services, technicians, and K-9 support. Enters, retrieves, and cancels information in the County, State, and National computer systems
• Performs routine clerical functions as assigned; maintains various division logs, records, and reports as assigned; utilizes cross-reference materials and documents for transmittal of accurate locations
• May serve in the capacity of Communications Training Officer as assigned
• Performs all other duties as assigned or required

• High School Diploma or GED.
• Must be able to type 30 correct words per minute.
• All applicants will be required to pass a typing test.
• View this link for information on practicing a typing test and 911 call-taking. The information provided is not the actual test and is for preparation purposes only.
• Must obtain a State of Florida 911 Public Safety Certification within one (1) year.
• Must obtain and maintain FCIC/NCIC and CPR certification within six (6) months of employment.
• Internal applicants must have completed the Seminole County Sheriff's Office one (1) year probationary period.
• Must possess and maintain a valid Florida Driver's License.

Regular and prompt attendance is mandatory in the performance of an employee's duties for this position, to include scheduled work hours, and required training activities, calls for mandatory overtime needs and calls for service during times of an emergency.

Extensive knowledge of county geography; of…