Dental Office Assistant

Terracina Dental Care is Hiring a Dental Receptionist!

Are you an organized, personable professional who enjoys building relationships with patients and helping create an exceptional dental experience? Terracina Dental Care is looking for a full-time Dental Receptionist to join our caring and collaborative team!

• Monday & Tuesday: 7:30 AM – 4:00 PM
• Wednesday & Thursday: 6:30 AM – 4:00 PM
• Some Fridays

• 2-3 years of experience in a dental office preferred
• Familiarity with Dentrix is a plus
• Experience with insurance aging and accounts receivable preferred
• Willingness to learn and grow if you have some dental office experience
• Strong multitasking and organizational skills
• Friendly, professional, and patient-focused demeanor
• Team player with a positive attitude and strong communication skills

• Welcome and assist patients with a smile
• Schedule appointments and manage patient communications
• Support insurance verification and accounts receivable processes
• Help ensure the office runs smoothly and efficiently
• Deliver an outstanding patient experience from check-in to check-out

• Supportive and collaborative team environment
• Opportunity for growth and development
• Competitive pay and comprehensive benefits package
• Culture centered around exceptional patient care and teamwork

If you're looking for a practice where you can make a meaningful impact while growing your dental career, we'd love to hear from you!

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a…