Technical Sales Engineer​/Specialist

Overview

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem addresses the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Technical Sales Engineer/Specialist!

If you are excited and passionate about helping #Lets Solve Water , consider joining our team today. Xylem is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We offer opportunities to solve water challenges by participating in our paid Volunteer Program, Xylem Watermark.

The Technical Sales Engineer/Specialist is a supporting role within our Engineering and Sales Support Teams. These teams provide pre- and post-sales technical support for the development and implementation of complex products, applications, and solutions. The role reports to the Engineered Solution Supervisor of the Water Infrastructure – Transport division. The incumbent will work closely with sales, customer support, and project management teams to support customers.

We offer a full benefits package including Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.

• Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using CAD (computer-aided drafting), CAM (computer-aided manufacturing), or CAE (computer-aided engineering) systems.
• Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal-related documents.

• Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non-technical audiences.
• Highly organized and detail-oriented, able to manage multiple priorities and meet deadlines in a fast-paced environment.
• Collaborative team player who can build strong working relationships across departments and with external partners.
• Confident and professional presence, with the ability to present information effectively in meetings and customer interactions.
• Solid project management skills, including planning, coordination, and follow-through to ensure successful outcomes.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers, assisting Engineering in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer products/applications/solutions.
• Assist Engineering Team with technical and product expertise, researching and gathering data to understand how to meet the customers’ consultancy needs or solve the customer problem.
• Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents.
• Provide essential support to the sales team in quotation creation for engineered projects.
• Contribute as a technical consultant in efforts to prepare and review project bid packages.
• Provide product and application expertise, design support, technical drawing support, etc. Advise sales team on technical requests and implications related to the project.
• Aid Application Engineers and Sales in providing a detailed review of all technical documentation for a project, ensuring the proposal is technically viable and feasible.

• Work closely with the Engineering Team to prepare and review technical submittals on time and follow up with the customer for approval.
• Review specifications and ensure submitted drawings are compliant.
• Address…