Technical Sales Engineer​/Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Technical Sales Engineer/Specialist!

We are excited to help #Lets Solve Water. Consider joining our team today! Xylem is a leading global water technology company serving more than 150 countries and is dedicated to solving the world’s most challenging water issues. We look forward to individuals who join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

The Technical Sales Engineer/Specialist is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre‑ and post‑sale technical support for the development and implementation of complex products, applications, and solutions. This role will report to the Engineered Solution Supervisor of our Water Infrastructure – Transport division. In this role, the incumbent will work closely with sales, customer support, and project management teams to support customers.

We offer a full benefits package that includes Flexible Time Off for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.

• Basic knowledge of required systems and products, including creating and interpreting engineering drawings, production specifications, and testing protocols using CAD, CAM, or CAE systems.
• Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal‑related documents.

• Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non‑technical audiences.
• Highly organized and detail‑oriented, able to manage multiple priorities and meet deadlines in a fast‑paced environment.
• Collaborative team player who can build strong working relationships across departments and with external partners.
• Confident and professional presence, with the ability to present information effectively in meetings and customer interactions.
• Solid project management skills, including planning, coordination, and follow‑through to ensure successful outcomes.

• Provide pre‑sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers, while being assisted by Engineering in assessing the potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer products/applications/solutions.
• Assist the Engineering Team, which is responsible for providing technical and product expertise, as well as researching and gathering data to understand how to meet the customer’s consultancy needs or solve the customer problem.
• Work closely with internal colleagues, subject‑matter experts, and technical and commercial resources to review tender documents.
• Provide essential support to the sales team in the quotation‑creation process for engineered projects.
• Contribute as a technical consultant in efforts to prepare and review the project bid package.
• Provide product and application expertise, design support, and technical drawing support, etc., and advise the sales team on technical requests and implications as they relate to the project.
• Aid Application Engineers and Sales, who are responsible for providing a detailed review of all technical documentation for a project including specifications, plans, drawings, etc., to ensure the proposal is technically viable and feasible.

• Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with the customer for approval.
• Review specifications and ensure submitted drawings are compliant.
• Address promptly the questions from customers on the drawings submitted.
• Work in collaboration with third‑party vendors to ensure the customer requirements are fully met.
• Work closely with the party who requested post‑sale support to gain a deeper understanding of the request and scope the need.