Phlebotomist

The Phlebotomist is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical

procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics.

Duties and responsibilities working as a Phlebotomist

• Preparing patients for the provider's care
• Performing venipunctures and non-intravenous injections o Performs laboratory blood draws as ordered by the medical provider o Collecting routine laboratory specimen as directed o Performs required laboratory quality controls

o Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis o Performing basic laboratory procedures

• Observing and reporting patients? signs and symptoms
• Administering basic first aid
• Operating office medical equipment
• Assisting in emergencies as needed

• Act as a contact for the providers and support staff in trouble shooting issues
• Ensure patients are properly check-in for laboratory visits via Electronic Medical Record (EMR)
• Ensure patients are properly checked-out after every laboratory visit and depart with required paperwork
• Perform blood draws into appropriate containers and label them according to protocol
• Expected to have knowledge of standard (universal) precautions
• Prepare patient specimen(s) for testing by use of centrifugation and enter information into computer system for proper packaging and pick-up
• Adhere to all laboratory protocols for quality control and maintenance
• Expected to complete 48-hour chart check to ensure lab orders are in the system ready for patient appointment

• Expected to complete chart review to ensure all laboratory results have been received in a timely manner
• Expected to answer phones, check and returns voicemail messages in a timely manner
• Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner
• Performs in-house labs as ordered by the medical provider and records the results in patient?s Electronic Medical Record
• Performs required laboratory quality controls,
• Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis
• Expected to be able to read and comprehend simple instructions, short correspondence and memos
• Expected to be proficient in all computer software utilized for patient care
• Expected to participate as part of a multi-disciplinary team, under the direction of the Laboratory Manager, and within the scope of practice to provide patient care and other patient need in a safe, timely manner
• Expected to complete all necessary documentation, department logs and reports
• Expected to keep laboratory clean, restock as needed, and assist with ordering supplies
• Expected to communicate effective with all members of the patient care team
• Other duties as assigned

• High school diploma or general education degree (GED) required
• Completion of Medical Assistant training is required
• Current Basic Life Support (BLS) certificate is required
• Must have good written and verbal communication skills
• Computer knowledge

• At least one year of related work experience
• Certification by the American Association of Medical Assistants
• Registered by the American Medical Technologists
• Phlebotomy Certification
• Bilingual (English-Spanish or English-Haitian Creole) a plus

• Ability to stand, walk or view a computer screen for extended periods of time
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands or arms
• Ability to perform repetitive hand and wrist motions for extended periods of time
• Ability to effectively talk and listen to patients

Reports to the Clinical Manager/Lead