Data Support Specialist

• Location .,Sanford, FL, 32771,United States
• Employee Type Non Exempt FT
• Manage Others No

We are one of the largest board games and TCG distributors in the United States. Our corporate office is based in Sanford, FL. We carry a full line of TCGs, miniatures, board games, card games, RPGs, dice, and gaming supplies from the industry's top manufacturers.

We are currently looking for a dedicated Data Support Specialist to join our team!

Come help us distribute fun across the United States!

Hours of business: Monday - Thursday 9:00 am - 6:00 pm;
Friday 9:00 am - 5:00 pm (40 hours per week).

This position could require extended hours, and occasional weekends as needed.

Job Type: Full-time

Salary: $42,000 - $46,000 (paid at an hourly rate)

• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

The Data Support Specialist is responsible for optimizing key business functions related to customer retention, inventory, and e-commerce platforms. This role uses data to drive business decisions, to ensure product availability and maintain the accuracy of online and in-house systems. Key responsibilities include creating allocation models, investigating discrepancies, maintaining allocation databases, generating detailed reports on allocation performance and collaborating with finance and operational teams to align resource distribution with budget and strategic goals.

• Organize sales data to identify trends and develop strategies to improve customer retention based on data analysis from preorder and sales reports.
• Perform data cleanup audits and manage data integrity to ensure accuracy across all platforms.
• Create, generate, and distribute monthly calendar reports, preorder reports (including customers and publishers), new and changed item reports, and top seller lists.
• Support inventory accuracy with detailed inventory reports.
• Develop, execute, and maintain specialized reports, including publisher adjustment reports, market reports, and product analysis.
• Ability to identify opportunities to improve allocation processes, tools and systems to enhance efficiency and accuracy.

• High School Diploma or Equivalent; required

• High-level proficiency in Excel, Outlook, and other Microsoft Office programs.
• Ability to manage large datasets and maintain data integrity.
• Strong problem-solving skills with meticulous attention to detail.
• Excellent communication and organizational skills, with the ability to manage multiple projects and deadlines with minimal supervision.
• Prior experience in an e-commerce, retail, or inventory-focused environment; a plus.
• Familiarity with collectible trading card games, board games, and related markets; a plus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and / or move 15-20 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus, within a booming noise environment.

Peach state Hobby Distribution (PHD Games) is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This position may be with any affiliate of PHD Games.