Lead Service Technician

Job Type

Full-time

Description

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

The Lead Service Technician provides daily direction and coordination for a team of Service Technicians. Responsible for reviewing that Technicians are being tasked efficiently and following up to ensure assignment have been completed to a high level of customer satisfaction and quality. The Lead Technician has a wide variety of skills and will be able to work through difficult problems. This person installs, maintains & repairs fuel dispensers;

submersible fuel pumps; service station site controllers; credit card readers; cash register consoles; pumping PCW; tank & line monitoring equipment; various other types of equipment found in service station and convenience gas stations.

Job Duties:

• Performs work duties on GVR Dispensers and V/R Tank Monitors with direct assistance of Lead Technician. Also have the ability to open and close warranty calls on dispensers and tank monitors. Will also be available for "on-call" service for region.
• Performs troubleshooting and repair on Gilbarco or Verifone. Will be required to travel as needed.
• Will have the ability to service all petroleum equipment that is currently represented by J&F.
• Primary focus is on service station electronics, computers, and the fuel dispensing systems.
• Work includes equal portions of electronic, plumbing, and mechanical work.
• Work rotation will include after-hours on-call duty in assisting service techs and running pump truck.
• A significant portion of the work is done outdoors in all weather conditions.
• Candidates should be expected to provide quality customer service that exceeds customer expectation by ensuring that all assigned duties are completed in a cost-effective manner.
• Work in a safe manner at all times for your benefit as well as the benefit of JF Petroleum Group and its customers.
• Understand and comply with applicable fire safety, OSHA, and EPA rules and regulations.
• Do required perquisite work necessary to obtain and maintain certification from original equipment manufacturers.
• Work with service project crew on service projects assist lead technician(s) with the start-up and commissioning of equipment.
• Maintain a positive attitude and strive to improve daily on newly acquired skills.
• Responsible for displaying personnel conduct which reflects positively on branch's service department and JF Petroleum Group as a whole, as well as our customers, internal staff, and other technicians.
• Ensure that you are always in proper dress uniform and present a professional image to customers and the public.
• Promote JF Petroleum Group mission statement, strategic intent, and company policies.
• Promote sense of teamwork and cooperation between branch departments.
• Ensure Jones and Frank is an exemplary corporate citizen.
• Set the standard for quality and customer satisfaction in the marketplace.
• The lead technician must have good inter-personal skills and an ability to satisfy customer needs.
• High standards for appearance and professionalism. Must be a team player.

Requirements

• High school Diploma or GED required
• Must Have a valid Driver License
• Candidate must be self-directed and able to work independently when opportunities arise.
• Electronics, electrical or mechanical education or equivalent experience.
• The ideal candidate will have been certified in all levels of V/R Tank Monitors & will have completed all Gilbarco Dispenser Certifications.
• Candidates must have all Verifone POS certifications, all GVR POS certifications. Must be certified on one Commercial Fleet Fueling System. Must also have certification in a second Tank Monitoring System (if in possession of a current contractor's license, then the tech qualifies for this level).
• Must be eligible to work in the United States.
• Physical Requirements:
  
  Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.
• The duties listed above are not meant to be all-inclusive. Management may assign or reassign duties and responsibilities at any time.
• Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company.

JF Petroleum offers:

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel.
• Relocation Assistance will be considered for qualified candidates

* JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual…