Administrative Assistant

About Senior Planning Center

Senior Planning Center is Maine’s leading resource providing Medicare Advantage, Medicare supplements and other related insurance products and services designed to help seniors, specifically those transitioning into retirement. Senior Planning Center represents all the major Medicare health plans. Even though they have agent partners across Maine, its walk-in service locations continue to lead in the growth of new plans and high retention rates.

They strive to secure an ongoing and holistic relationship with each of its clients. The help seniors receive at Senior Planning Center is not limited to related insurance services — they also provide referral information about a wide range of resources for seniors from heating assistance to help with elder care. Senior Planning Center is headquartered in Farmington, Maine.

The Administrative Assistant I assist the supervisor with the office’s administrative activities and coordinates various administrative processes and projects. This position provides the full range of administrative support activities for a department and generally has responsibility for several established and ongoing complex and/or difficult processes unique to the department in addition to general administrative support for the department.

• Use your high-level administrative skills and talents to add value by developing, coordinating, and enhancing processes and procedures for your customers from the Engineering, Safety and Supply Chain teams
• Provide administrative support and value to a variety of functional areas by:
• Creating and developing presentations, letters, memos, and graphs using Word, Excel, and PowerPoint. Proofread copy for spelling, grammar, and layout
• Preparing agendas, notices, and minutes for a variety of functional teams
• Scheduling and organizing activities such as onsite and offsite meetings, travel, and conferences
• Providing backup to the receptionist on a rotating schedule (breaks, lunches, vacations)
• Working on a variety of projects such as planning and coordinating meetings, creating, and preparing presentations, communicating information, and running reports using a variety of applications
• Coordinating and prioritizing work to support the needs of multiple teams
• Managing customer calendars as needed
• Contributing to project teams as needed
• Various other duties, projects as assigned

• Minimum of 1-3 years prior administrative experience, required.
• Knowledge of Word, Excel, and PowerPoint (graphing, presentation building and spreadsheet development)
• Excellent verbal and written communication skills, including great phone presence
• Demonstrated ability to take and publish clear, concise, and timely notes for multi-functional teams and project teams
• Organized and detailed, yet flexible
• Proven ability to maintain confidentiality
• Proven customer service background and the ability to work with a wide range of people and personalities
• Proven ability to prioritize and manage workflow with frequent interruptions (time management)
• Must enjoy being challenged with a variety of activities and responsibilities
• Must enjoy taking initiative to meet with customers to coordinate work and seek learning opportunities
• Flexible in adapting to changing environments Possess an upbeat, positive, and enthusiastic attitude
• Confident, self-starter who works well independently
• Strong communication skills, both oral and written

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help…