Customer Service Representative – CRM/ERP Expertise to Family-Owned Maine Client
Listed on 2026-09-06
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Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management, Bilingual, HelpDesk/Support
Customer Service Representative – Bring Your CRM/ERP Expertise to a Family-Owned Maine Client
We're now hiring a Customer Service Representative for our client in Sanford, Maine! This is an excellent opportunity to join a family-owned business where your customer service experience and system knowledge truly make an impact. This position pays $24-$27 per hour and is a direct-hire role. This is a customer-focused, detail-driven role perfect for someone who thrives in a fast-paced environment while supporting customers, internal teams, and independent sales reps.
Apply today!
• Handling incoming phone calls, online inquiries, and logging information into a CRM or ERP
• Supporting independent sales representatives and partners with product, pricing, and warranty information
• Processing quotes, purchase orders, and warranty calls to ensure timely resolution
• Communicating across departments to align with service standards and policies
• Applying Lean tools to identify waste and improve process flow
• Associate's degree and 5 years' experience supporting sales teams in manufacturing or life science industries
• Experience using CRM/ERP platforms (Salesforce and Epicor preferred)
• Proven customer service experience working with customers and internal teams
• Experience with international orders/shipments a plus To be considered for this Customer Service Representative opening in Sanford, please contact us using any of the methods below. We look forward to working with you!
Apply Online:
See Below Call/Text: 'DH CSR' to Email:
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