Customer Service Representative – CRM/ERP Expertise to Family-Owned Maine Client
Job in
Sanford, York County, Maine, 04073, USA
Listed on 2026-09-12
Listing for:
Manpower Group (USA)
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative - Bring Your CRM/ERP Expertise to a Family-Owned Maine Client
- Reference Number: 5890051
- Published Date: 09/03/2026
- Job Type: Permanent
- Industry: Administration and Support
- Hours:
Full Time
Pay Rate: $24-$27 per hour
Schedule: Monday-Friday, 8:00am-4:30pm
Assignment Length: Direct-Hire
We're now hiring a Customer Service Representative for our client in Sanford, Maine! This is an excellent opportunity to join a family-owned business where your customer service experience and system knowledge truly make an impact. This position pays $24-$27 per hour and is a direct-hire role.
- Handling incoming phone calls, online inquiries, and logging information into a CRM or ERP
- Supporting independent sales representatives and partners with product, pricing, and warranty information
- Processing quotes, purchase orders, and warranty calls to ensure timely resolution
- Communicating across departments to align with service standards and policies
- Applying Lean tools to identify waste and improve process flow
- Associate's degree and 5 years' experience supporting sales teams in manufacturing or life science industries
- Experience using CRM/ERP platforms (Salesforce and Epicor preferred)
- Proven customer service experience working with customers and internal teams
- Experience with international orders/shipments a plus
Job : 5890051
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