Fraud Risk Analyst

Partners Bank is seeking a Fraud Risk Analyst to help safeguard our customers and communities across Maine and New Hampshire. In this role, you will monitor transactional activity, investigate suspected fraud, and analyze data to identify emerging patterns and vulnerabilities. You will collaborate with operations, compliance, and branch teams to refine controls, enhance detection rules, and support customer education. Working in our friendly, community-first culture, you'll contribute directly to protecting local families and businesses while growing your risk and analytics expertise in a supportive environment.

Responsibilities

• Monitor customer and account activity to detect potential fraud and unusual patterns.
• Investigate suspected fraud cases, document findings, and recommend actions to mitigate loss.
• Analyze transactional and customer data to identify emerging fraud trends and control gaps.
• Collaborate with compliance, operations, and branch teams to refine fraud detection rules and procedures.
• Prepare reports and metrics on fraud incidents, trends, and control effectiveness for management review.
• Support customer and staff education efforts on fraud prevention and security best practices.
• Assist with implementing and optimizing fraud detection tools and alert workflows.
• Ensure adherence to regulatory requirements and internal policies related to fraud and financial crimes.

Required Skills

• Fraud risk assessment
• Data analysis and reporting
• SQL or data query tools
• Excel (advanced functions)
• Financial transaction monitoring
• Case investigation and documentation
• Knowledge of AML/BSA regulations
• Fraud detection systems (e.g., Actimize, FICO, Verafin)
• Trend and pattern analysis
• Stakeholder communication