Partner Integration Associate

• Coordinate partner integration work streams from scoping through implementation support, ensuring timelines, deliverables, and dependencies are documented and tracked.
• Support technical discovery sessions with partners to gather requirements, clarify use cases, and translate needs into actionable integration plans.
• Partner with internal stakeholders across Product, Engineering, Partner Success Management, and Partner Operations to resolve integration issues and keep work aligned.
• Prepare clear written materials, including technical summaries, meeting notes, and partner-facing correspondence.
• Assess partner integration approaches against athenahealth platform capabilities and recommend paths that support scalability and maintainability.
• Facilitate issue resolution by identifying risks, escalating blockers, and helping coordinate follow-up actions across teams.
• Analyze integration requests, implementation impacts, and project status to support decision-making and prioritization.
• Apply AI-enabled tools and practices to improve task organization, drafting, research, and workflow efficiency, while using human judgment to review outputs for accuracy, context, and appropriateness.
• Contribute to process improvements by identifying opportunities to streamline coordination, documentation, and partner support activities.
• Maintain accurate records of partner interactions, project progress, and key decisions in accordance with team standards.

• Bachelor’s degree in Business, Health Informatics, Information Systems, Computer Science, or a related field, or equivalent practical experience.
• 2+ years of experience in technical project management with cross-functional scope.
• 2+ years of experience in healthcare IT, interoperability, or a related field.
• Strong communication and technical writing skills, with demonstrated ability to explain technical information clearly.
• Familiarity with RESTful APIs and/or HL7 standards.
• Knowledge of Agile methods and Lean or continuous improvement practices is a plus.
• Experience working with internal and external stakeholders to coordinate technical projects or implementations.
• Experience supporting structured documentation, planning, and issue tracking in a professional environment.
• Willingness to travel as needed.

Demonstrates expertise in technical project management within healthcare IT, focusing on partner integration and collaboration across cross-functional teams. Proficient in utilizing AI-enabled tools for workflow efficiency and maintaining clear documentation and communication.

• Technical Project Management
• Healthcare IT Experience
• RESTful APIs Familiarity
• Agile Methodologies Knowledge
• Strong Communication Skills

• Technical Writing
• Integration Planning
• Issue Tracking
• Documentation Support
• Requirements Gathering
• Risk Identification
• Project Status Analysis
• Scalability Assessment
• Interoperability Knowledge
• Continuous Improvement Practices

• Collaboration
• Problem-Solving
• Stakeholder Management
• Facilitation
• Clear Communication

• Health Informatics
• Integration Approaches
• Partner Success Management
• Lean Practices
• Cross-Functional Coordination

• AI-Enabled Tools
• Project Management Software
• Documentation Tools
• Workflow Management Systems