Application Engineer

Trion, a subsidiary of Air Distribution Technologies, Inc., is seeking an Application Engineer to join their team in Sanford, NC. The Application Engineer combines technical product knowledge with sales prowess to fulfill our customer’s needs. You will perform a full range of applications and technical support functions including specification interpretation, product selection, proposal development, quoting, and customer product technical support.

• Assist sales managers/reps in assessing ability to meet customer’s specifications and needs.
• Gather engineering data as it pertains to a specific project.
• Provide technical support and information to customers and reps.
• Provide quotes for customers by preparing accurate pricing for a project after gathering necessary information.
• Review engineering drawings, analyze design, and retrieve information to complete the drawing or layout. Create system/product submittal drawings using AutoCAD or Solidworks when required.
• Works with a team of technical support and application engineers to provide resolutions to customers either for troubleshooting current equipment or sizing and quoting new equipment via phone, email, CRM, etc.
• Reviews project scope/submittal and identify equipment requirements.
• Develop technical documents to support technical support and sales.
• Provide technical direction for other engineers, drafters or technicians on specific projects.
• Be proficient at preparing, checking, and coordinating the release of documentation to support Custom and Standard equipment.

• Bachelors Degree in Engineering with 1 year of experience with projects, sales, or customer service.
• OR an Associates Degree in Engineering Technology or related with a minimum of 6 years of experience supporting hvac or air filtration product lines.
• Bachelors Degree in Engineering with 1 year of experience with projects, sales, or customer support.
• Ability to communicate both on a technical and non-technical basis with demonstrated interpersonal, verbal and written communication skills.
• Experience with air filtration, HVAC, and Indoor Air Quality products is desired.
• Software experience and competency should include Microsoft applications, such as Word, Excel, and PowerPoint. Experience AutoCAD and/or Solidworks are a plus.
• Entrepreneurial attitude, leadership ability and ability to be a team player at all levels.
• Excellent oral and written communication skills.
• Some travel is required. Approximately three times per year.