Field Application Engineer

Field Application Engineer

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance.

Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.

This role will engage directly with system architects, power engineers, and design teams to position, specify, and support high-efficiency power conversion solutions including board-mount power, front-end power, and AI-optimized power architectures. The FAE acts as the technical extension of the sales organization and as the customer advocate within engineering and product management.

The FAE will be responsible for working in a fast-paced, high-growth environment where resources are optimized around producing measurable results. He/she must have the breadth of experience and interest to work as an individual contributor as well as within a team environment. This is a high-visibility position with career development potential. This position reports to the Data Center Sales Leader and is located in the Bay Area.

• Utilize knowledge of the OEM power supply marketplace, including typical customer requirements, competitor offerings, and application trends in the networking, Data Centers, servers / storage, and OCP to provide technical expertise to the Hyperscalers.
• Support the assigned customers in a technical sales capacity and provide assistance to the customer in identifying new opportunities.
• Coordinate activities with the GAMs and provide technical guidance to establish sales strategies at the assigned accounts.
• Act as a customer advocate with the ability to communicate Voice of Customer needs, product gaps, and concerns to the executive management level.
• Present technology roadmap seminars to customers and communicate the customers feedback to product management.
• Maintain knowledge of market trends, competitive actions, product needs, and customer base.
• Create new product technical requirements, work closely with R&D to guide product development, prepare datasheets and other product technical documentation, help develop product presentations and provide technical product support to customers.
• Understand customer applications to determine new product features and performance needs.
• Analyze competitor products and be aware of the competitive landscape.
• Help develop the product and technology roadmaps.

• Bachelor's Degree in Electrical, Mechanical, Computer Engineering, Physics, Chemistry, Mathematics, or Computer Science from an accredited university or college.
• Minimum of 4 years of experience in solving technical issues and providing high-level customer support and value through technical expertise in the power industry.
• Position requires the ability to travel an average of 50% of the time during a typical workweek.
• Candidate must be located within the Bay Area.

• Minimum of 8 years of experience within the Power Electronics industry.
• Advanced engineering or technical degree.
• High proficiency in using applicable software (i.e., Microsoft Outlook and Office, Sales empowerment tools).
• Experience in CRM / SFDC.
• Experience in an electronic manufacturing organization.
• Background in power supply manufacturing.
• Experience in power supply design, OCP, HVDC.
• Basic knowledge of the staged gate engineering development process.
• Sound power electronics knowledge, including: AC / DC and DC / DC topologies, standard approaches used in analog and power supply circuit design, understanding of how AC / DC and DC / DC products are used in OEM systems, understanding of digital interface protocols (i.e., I2C, PMBus) and how they are used in power supplies.
• Und…